AmazonMCCF: Seller Support Associate, Seller Partner Support, Multi Channel Commerce Fullfilment
Amazon is hiring a MCCF: Seller Support Associate, Seller Partner Support, Multi Channel Commerce Fullfilment in Bengaluru, India. Level rates it ; you can apply on Level.
AI in this role
Key job responsibilities
• Navigate and excel in a fast-paced environment while managing multiple seller inquiries through Multi-Channel Fulfillment (MCF), Buy with Prime (BwP) and ASCS (Amazon Supply Chain Services) operations via Seller Central, Supply Chain Portal, Buy with Prime Merchant Console and ASCS Console
• Provide comprehensive Buy with Prime support, including integration guidance, troubleshooting, and operational assistance to ensure sellers can successfully offer Prime benefits on their own websites
• Provide MCF support including onboarding, catalog uploads, troubleshooting, listings, products, inventory questions, and PO (Purchase Order) processes for bulk inventory sent to MCF
• Support top-tier MCF and ASCS managed merchants with high-quality case handling
• Quickly adapt to new processes, tools, and business requirements while maintaining high-quality support standards and meeting SLAs
• Follow dedicated support paths and processes specific to both MCF and Buy with Prime program requirements
• Work closely with program managers to implement new initiatives while maintaining daily operational excellence
• Demonstrate flexibility in handling evolving business needs, new information, and process changes while maintaining performance metrics
Basic qualifications
- Experience with Microsoft Office products and applications
- Speak, write, and read fluently in English
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Graduate- full time (complete)
Preferred qualifications
- Track record of ownership and bias for action & AI Knowledge
- Must be a part of SPS (Seller Partner Support) and have SPS Knowledge
- Demonstrated expertise in FBA, Catalog/Feeds, and Merchant operations
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
How we rate this
MCCF: Seller Support Associate, Seller Partner Support, Multi Channel Commerce Fullfilment at Amazon rates 28 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Get new AI jobs by email
One email a week with the new AI jobs, each rated for how much AI is in the work. No recruiter spam, unsubscribe in one click.
Free. One email a week. Unsubscribe in one click.
Similar roles
Other roles that involve little AI, at other companies.
What kind of AI work fits you?
Answer 12 practical questions in about three minutes. Get a simple profile, the work it points to, and live roles to explore next.
Find my next step