MIST - Delivery Manager

About M&G India

We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.

Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.

Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.

About M&G

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Delivery Manager – Model Development

Working within the Model Implementation & Support team, part of the Actuarial Modelling & Valuations function in M&G Finance, this role is responsible for coordinating the delivery of model development activity across a complex portfolio of change. The role requires strong delivery management experience, with the ability to turn agreed scope into clear plans, coordinate stakeholders across teams, and maintain momentum through effective tracking, issue management and communication.

What you’ll do

Scope & prioritisation

• Collate and shape model development scope, ensuring alignment with business priorities and strategic objectives, and that changes to agreed scope are assessed and agreed through a change control process
• Coordinate input to assess effort, dependencies and delivery options
• Support agreement of funding and resource allocation with relevant budget holders

Delivery planning & execution

• Develop and maintain clear delivery plans with named owners, milestones, dependencies and progress tracking
• Drive disciplined execution through effective resource planning, RAID management and regular check-ins with delivery owners
• Ensure delivery activity remains aligned across workstreams and that emerging issues are surfaced early

Progress & risk management

• Provide regular progress updates, including clear issue flagging, escalation routes and recommended actions
• Track costs against agreed funding and highlight any emerging risks or pressures
• Maintain RAID logs, supporting timely resolution

Governance & stakeholder communication

• Prepare materials for key meetings and governance forums, track actions and ensure appropriate follow-up
• Support engagement with internal review teams and external audit where required
• Provide clear communication to stakeholders on progress, risks, dependencies and actions needed to keep delivery on track

Cross-initiative coordination

• Coordinate delivery across related model development initiatives to support joined-up implementation and effective handover into valuation and reporting processes
  

Knowledge & Skills:

• Strong delivery management capability, including planning, prioritisation, dependency management and progress tracking
• Excellent stakeholder management and communication skills, with the ability to provide clear updates on progress, risks, dependencies and actions required
• Good understanding of governance, change control, RAID management and issue escalation disciplines
• Ability to coordinate across multiple workstreams and maintain delivery momentum in a complex change environment

Experience
7 - 10 years

Experience of coordinating delivery activity across a portfolio of model development or change initiatives, including scope shaping, effort assessment, milestone planning and dependency management.

Experience of working with senior stakeholders, delivery owners, budget holders and governance forums to support timely decisions, funding/resource alignment and effective escalation of risks and issues.

Experience within actuarial, finance, model development, valuation, reporting or a similar controlled delivery environment would be advantageous.

Educational Qualification:

• Graduate degree in Finance, Actuarial Science, Mathematics, Statistics, Economics, Business Management, Engineering or a related discipline.
• Project management certification such as PMP, PRINCE2 Practitioner, AgilePM, Scrum Master, SAFe Agilist or equivalent delivery/project management qualification is desirable.
• Postgraduate qualification such as MBA, MSc, MCom, CA, CFA or equivalent professional qualification would be advantageous.
• Actuarial qualifications or progress towards actuarial exams would be beneficial but not mandatory.
  
  

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.