Network Loss Program Manager, Amazon Transportation Brazil
Amazon is hiring a Network Loss Program Manager, Amazon Transportation Brazil. Level rates it ; you can apply on Amazon.
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- The posting mentions program management, supply chain and loss prevention among its tools and skills.
- Level classes it as a mid-level role.
- Amazon has 21,000+ other open roles on Level.
- Posted within the past week.
AI in this role
Network Loss Program Manager at Amazon Brazil owning end-to-end strategy and execution for reducing operational waste and shrinkage.
As a Network Loss Program Manager, you will own the end-to-end strategy and execution of network loss reduction across Brazil's Fulfillment Center (FC) and Transportation networks. You will be responsible for overseeing network loss metrics, driving operational improvements, and managing product implementations that eliminate shrinkage, damages, concessions, and undeliverable losses across the entire supply chain. The scope of impact spans Transportation Losses, FC Losses (Warehouse Lost, Warehouse Damage, FC Shrinkage, Item Missing), and seller reimbursement optimization — working in close collaboration with FC/Transportation Operations, ACES, SL&P, NCRC, Products, Finance, and RoW Network Losses teams.
At Amazon, we're working to be the most customer-centric company on earth. Our team drives innovation while supporting continuous operational improvement. Brazil's network loss landscape presents a unique challenge: with several initiatives across three workstreams, a rapidly expanding warehouse footprint, and a complex reverse logistics network, this role requires someone who can connect the dots across multiple programs, drive accountability through mechanisms, and deliver measurable financial impact.
This opportunity requires excellent troubleshooting, problem solving, and the ability to succeed in a fast-paced, ambiguous, and technical environment. Ownership of work is extremely important, and candidates should have a proven record of driving operations, process fixes, and strategic initiatives to completion. The ideal candidate is motivated, data-driven, and agile — with strong cross-functional influencing skills and the ability to operate at both strategic and tactical levels.
Key job responsibilities
1. Metrics Ownership: Own and manage Brazil's Network Loss metrics including Transportation Shrinkage, Warehouse Losses, Reimbursements and DPMO across In-Facility, In-Transit, and On-Road segments. Monitor success metrics on a daily/weekly basis through WBRs and MBRs. Deep dive operational data to identify root causes for losses across the network.
2. Product & Process Implementation: Drive product implementation in operations (e.g., URL compliance, TEP expansion, recovery mechanisms, repacking programs, reverse network design) and operational process solutions to eliminate losses. Partner with RoW Products to adapt global solutions to Brazil's context. Manage and expand loss recovery programs including 3P carrier. Track financial impact and drive accountability.
3. Cross-Functional Collaboration: Work with FC Operations, Transportation, Continuous Improvement, Quality, Loss Prevention, Finance to build visibility on loss themes, set up mitigation plans.
4. Reverse Logistics & ReLo Center: Support the design and operationalization of Brazil's Reverse Logistics (ReLo) Center, driving improvements in undeliverable grading, sellable yield, and recommerce recovery rates.
5. Standardization & Governance: Improve operational processes by standardizing metrics, SOPs, and governance mechanisms across Brazil's FC and transportation network.
6. Stakeholder Communication: Communicate results, risks, and strategic recommendations to senior leadership through structured mechanisms including WBRs, MBRs, and STL syncs.
Basic qualifications
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience in program or project management
- Experience in supply chain
Preferred qualifications
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Experience leading process improvements
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
How we rate this
Network Loss Program Manager, Amazon Transportation Brazil at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where program management was part of your work. What did you do?
- Tell me about a project where supply chain was part of your work. What did you do?
- Tell me about a project where loss prevention was part of your work. What did you do?
- Tell me about a project where data analysis was part of your work. What did you do?
- Tell me about a project where cross functional leadership was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Program Management, Supply Chain, Loss Prevention, Data Analysis, and Cross Functional Leadership. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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