North America Maintenance Manager - Warehouse Robotics & Automation

At Exotec, we design elegant, plug-and-play, and reliable end-to-end warehouse robotics solutions. As a leading Original Equipment Manufacturer (OEM) and Integrator, we support some of the world’s most iconic brands in their transition to automation. We’re proud to design technology that doesn’t just redefine intralogistics; it also makes warehouses safer, faster, more efficient, and less physically demanding for the people working inside them.

Why this role matters

Ready to move the world of intralogistics with tech? Join us as North America Maintenance Manager.

Reporting directly to the Maintenance Director, you will be the operational leader for maintenance activities across approximately 14 customer sites throughout the United States and Canada. You will oversee Site Team Leaders and maintenance teams while helping Exotec scale its maintenance organization, standardize best practices, and build capabilities for supporting increasingly complex integrated automation solutions.

This is a highly visible role that will serve as the North American voice within our global maintenance organization and help shape how Exotec supports multi-vendor automated warehouse environments.

What You'll Do

• Lead maintenance teams, site leaders, and technicians across multiple customer sites
• Manage workload balancing and resource allocation across North America
• Establish and deploy maintenance best practices across sites
• Support recruiting, onboarding, training, and development of maintenance team members
• Identify skill gaps and coordinate training and talent deployment between sites
• Collaborate with Maintenance Engineering teams to improve service delivery and reliability
• Partner with Deployment teams to ensure successful maintenance transitions for new sites
• Define maintenance organization structures for newly commissioned locations
• Support Safety, and operational teams regarding regional regulations and compliance requirements
• Ensure adherence to EHS standards and safe working practices
• Drive continuous improvement initiatives across the maintenance network
• Manage vendor relationships, service providers, spare parts strategies, and escalation processes across multiple equipment suppliers
• Act as a key point of coordination between customer sites, Exotec teams, and third-party equipment providers

Requirements

We are looking for individuals who put customers first, take ownership of their work, execute with rigor, and simplify complex challenges. Successful team members demonstrate a continuous improvement mindset, collaborate effectively across functions, and contribute to collective success. At Exotec, we value people who are proactive, transparent, respectful, adaptable, and committed to delivering excellence while building long-term trust with both customers and colleagues.

• Minimum 5 years of maintenance leadership experience in highly automated industrial environments
• Experience managing maintenance operations supporting automated distribution, logistics, fulfillment, or e-commerce systems
• Multi-site maintenance leadership experience
• Proven ability to drive consistency, governance, and operational discipline across geographically dispersed teams
• Experience leading both internal maintenance teams and third-party service providers
• Demonstrated success coaching, developing, and leading technical teams
• Strong escalation management experience with equipment suppliers and external vendors
• Professional proficiency in English
• Able to travel approximately 50%
• Available for occasional after-hours or weekend escalation support is a plus

Benefits

• Competitive compensation package, inclusive of salary and annual bonus
• Comprehensive medical, dental and vision coverage
• Generous vacation and time off policy
• 401(k) with company match up to 5%
• Continuous opportunities for training and development in an international setting
• Beautiful, new office space in midtown Atlanta

Why you’ll love working here

• Make an impact by building technology that improves business performance and people's everyday work.

• Grow faster by solving complex challenges in a fast-moving company where innovation, speed and ambition accelerate your development.

• Belong to a global team where diversity, inclusion and collaboration drive better decisions and stronger solutions.

• Connect beyond work by sharing passions, celebrating milestones and building lasting relationships that strengthen the way we work together.