OM & Demand Coordinator

Thales is hiring an OM & Demand Coordinator. Level rates it ; you can apply on Thales.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include Excel, Microsoft Office and ERP.
Level classifies it as a mid-level role.
Level lists 3,400+ other open roles at Thales.

AI in this role

Coordinate order management, demand planning, and inventory control activities for North America and Latin America regions.

excelmicrosoft-officeerp

demand-planningorder-managementsupply-chaininventory-control

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Position Summary

The OM & Demand Coordinator serves as the central coordination point for Order Management and Demand activities, ensuring alignment between customer and regional requirements, plant capacity, material availability, NPI readiness, and production execution. The role owns the consolidation of demand, capacity analysis and regional allocation for NORAM and LATAM, while coordinating cross-functional execution to provide reliable delivery commitments and protect OTD, OTR and lead-time performance. In addition, the position acts as the End-to-End Owner of the Metal Cards flow, coordinating transactions, inventory, invoicing and logistics activities with CompoSecure and internal stakeholders. Through indirect cross-functional leadership, the role drives priorities, escalates constraints and ensures timely execution across NPI, Planning, Materials, Procurement, Production, Logistics, Finance, Sales and Customer Service.

Key Responsibilities:

Responsibilities

Order Management

Provide accurate FCDs considering NPI status, capacity availability and materials ETA; prepare and follow up the transfer plan; coordinate sample validation, materials arrival and on-time production execution.

Demand Coordination

Prepare the monthly production plan at least at budget level; consolidate the monthly forecast; own capacity analysis and regional allocation; analyze transfer strategy and propose solutions for on-time execution NORAM & LATAM.

Metal Cards Transactions

Owner of the End-to-End Metal Card Flow.

Receive module and card-body purchase orders; manage unplanned issues, reconciliations and inventory control; process virtual shipments and Metal Cards invoicing; support logistics quotations and shipment follow-up.

Requirements :

Formal Education:

Engineering or Business Administration

Languages:

Fluent English

IT/Software:

Advanced Excel; Microsoft Office; ERP systems

Experience in years:

At least 3 years of progressive experience in Supply Chain, Order Management, Demand Planning, Production Planning, Materials Planning or related manufacturing functions.

3 years of experience in a manufacturing environment with cross-functional and/or regional coordination responsibilities.

Technical Knowledge:

Demand & Capacity Planning; Order Management; Production Planning; Inventory Management; Supply Chain Fundamentals; Manufacturing Processes; Material Requirements Planning (MRP); Forecast Analysis; Capacity Analysis; Order-to-Delivery Flow; KPI Management (OTD/OTR/Lead Time).

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

How we rate this

OM & Demand Coordinator at Thales rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

OM & Demand Coordinator is an open job at Thales.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Mexico Iztapalapa.
The job was posted on October 7, 2026.
Seniority: mid.
Applications are handled by Thales. Apply on Thales

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Demand PlanningOrder ManagementSupply ChainInventory ControlExcelMicrosoft OfficeERP

Questions you could be asked

Tell me about a project where demand planning was part of your work. What did you do?
Tell me about a project where order management was part of your work. What did you do?
Tell me about a project where supply chain was part of your work. What did you do?
Tell me about a project where inventory control was part of your work. What did you do?
Walk me through how you've used Excel in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Demand Planning, Order Management, Supply Chain, Inventory Control, and Excel. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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