Operation Administrator
AI in this role
JOB TITLE
Operation Administrator | MAF Retail | Ecommerce UAE
ROLE SUMMARY
The Operation Administrator is responsible for the task creations for the shift. He / She is responsible for planning the pick trips following delivery slot order. After picking Admin assistant is responsible for printing invoices and attaching it with the order before it gets departed. He / She is also responsible for reviewing operational dashboard and escalations if things are not going as per the plan.
ROLE PROFILE
Ability to review and monitor operational dashboards and plan picking trips effectively.
Experience in coordinating put‑away areas and managing orders according to delivery slots and schedules.
Strong control of order status across systems (to pick, picked, loaded, delivered) to ensure readiness for dispatch.
Capability to support picking operations by checking out‑of‑stock items, printing pick lists, and assisting pickers in problem solving.
Proven skills in monitoring picking accuracy, rectifying errors promptly, and escalating damages or OOS issues.
Experience in reporting operational and productivity data to Shift Supervisors and Operations Managers.
Operational discipline to ensure tools, PDAs, and resources are ready before shifts and procedures are strictly followed.
Ability to coordinate with last‑mile carriers to ensure timely dispatch and support continuous operational improvements.
REQUIREMENTS
High School Diploma or equivalent.
2–3 years of experience, preferably in e‑commerce operations.
Minimum 1 year of experience in the retail business.
Strong communication skills with computer proficiency, including MS Excel.
Ability to plan tasks, multitask, and work effectively under pressure with attention to detail.
English proficiency is required; Arabic is an advantage.
WHAT WE OFFER
At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
Work in a friendly environment, where everyone shares positive vibes and excited about our future.
Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
How we rate this
Operation Administrator at Majid Al Futtaim rates 37 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
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