Operations Analyst - Client Due Diligence (CDD) Review Team

Purpose of the role

To support PBWM with day-to-day processing, reviewing, reporting, and issue resolution.

Accountabilities

• Support with day-to-day Private Bank and Wealth Management initiatives including processing, reviewing, reporting, and issue resolution with regards to accounts, products and services.
• Support the management of the banks client relations to clearly identify their needs and provide a service that meets expectations.
• Collaboration with teams across the bank to align and integrate Private Bank and Wealth Management processes.
• Identification of areas for improvement and providing recommendations for change in Private Bank and Wealth Management processes.
• Development and implementation of Private Bank and Wealth Management procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on Private Bank and Wealth Management performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in Private Bank and Wealth Management Services.
• Participation in projects and initiatives to improve Private Bank and Wealth Management efficiency and effectiveness.

Analyst Expectations

• To meet the needs of stakeholders/ customers through specialist advice and support
• Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
• Likely to have responsibility for specific processes within a team
• They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
• Check work of colleagues within team to meet internal and stakeholder requirements.
• Provide specialist advice and support pertaining to own work area.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
• Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
• Make judgements based on practise and previous experience.
• Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
• Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
• Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as an Operations Analyst - Client Due Diligence (CDD) Review Team at Barclays, where you will support the Private Bank Wealth Management team with day‑to‑day client due diligence activities. You will play a key role in ensuring high‑quality delivery across processing, reviews, reporting, and issue resolution, maintaining strong standards in line with regulatory and internal control requirements.

You will be responsible for supporting periodic reviews of the existing client base, including reviewing legal documentation, performing due diligence checks, and conducting screening on individuals and entities within client relationships. The role requires strong attention to detail, the ability to manage multiple tasks, and confidence working within a regulated environment.

To be successful as an Operations Analyst - Client Due Diligence (CDD) Review Team, you should have:

• Strong English communication skills, with the ability to clearly articulate findings and engage effectively with stakeholders.
• The ability to work independently while collaborating within a team, including confidently challenging where required.
• Strong analytical and problem‑solving skills, with the ability to assess client data, identify issues, and support resolution.
• Experience in a Private Banking or similar environment, with exposure to client due diligence or operational processes.

Some other highly valued skills and experience include:

• Experience in KYC and AML processes, including client onboarding and periodic reviews.
• The ability to manage multiple tasks and priorities effectively in a fast‑paced environment.
• Experience working with systems such as Avaloq.
• Understanding of Monaco regulatory requirements and their application in client due diligence processes.

You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology capabilities, as well as job‑specific technical skills.

This role is based in Monaco.