Operations Courier
AI in this role
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Courier drivers are responsible for safely transporting road freight using the most cost-effective route while providing exceptional customer service.
Responsibilities:
• Carry out delivery and pickup across metropolitan and regional areas.
• Organise outbound freight by planning route schedules and inspecting packages and validating package labels.
• Record and notify management of any faulty packaging or damaged items
• Utilise appropriate equipment to load and unload vehicles.
• Safeguard freight to prevent movement during transit.
• Adhere to punctual completion of runs.
• Obtain recipient signature
• Deliver superior customer service during all interactions.
• Ensure proper handling and security measures for all packages.
• Address delivery challenges, such as damaged items or inaccessible delivery locations.
Skills and Experience:
• Minimum of 6 months' experience in a similar role
• Valid driver's license for a two-axle rigid vehicle
• Good driving record
• Proficiency in operating various loading equipment, including forklifts and pallet jacks
• Excellent customer service skills
• Physical stamina
Key Physical Demands:
• Individual lifting up to 20kg, with typical weights between 2kg and 10kg
• Constant standing and walking and may squat to lift items. Use of pallet jack and moving trolleys requires push/pull physical demand.
• May be required to work in cold environment of -4 degrees Celsius for short periods.
• Ability to work in a constant state of alertness and safety.
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
How we score this
Operations Courier at UPS scores 30 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.
AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.
- AI Level 480 to 100
- AI Level 360 to 79
- AI Level 240 to 59
- AI Level 10 to 39
Bands come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
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