Operations Manager

Morrisons is hiring an Operations Manager in Glasgow, United Kingdom. Level rates it ; you can apply on Morrisons.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include operations management, team leadership and coaching.
Level classifies it as a mid-level role.
Level lists 791 other open roles at Morrisons.
The role was posted within the past two weeks.

AI in this role

Manage store operations, lead and empower staff, and maintain high safety and commercial standards as an Operations Manager.

operations-managementteam-leadershipcoachingretail-management

More about the role

Our Operations Managers are key to keeping our stores running smoothly, safely, and efficiently every day. Deputising for the Store Manager, you’ll lead from the front to create a welcoming, inclusive environment where every colleague feels valued, supported, and ready to succeed.

You'll bring a proactive approach, taking ownership of store operations, driving high standards, and coaching department managers to build a confident, high-performing team.

In this role, you’ll be on hand to:

Lead and empower the team: Build management capability across the store, mentoring talent and supporting department heads with clear plans to help them grow.
Keep standards high, safe, and legal: Act as the store's expert on safe and legal standards, ensuring food safety laws, hygiene, and daily routines are delivered properly every shift.
Drive sales and availability: Use your commercial mindset to review store data, spot opportunities, and manage resources so our shelves are always well-stocked for our customers.
Listen and improve: Work to support teams through change, listening directly to customer feedback and acting on it to keep making our daily service better.

More about our perks

We value your hard work and commitment, and in return, we provide:

Generous holiday entitlement
Discretionary bonus scheme
15% discount in our supermarkets and convenience stores from the day you join us
Additional 10% discount card for a friend or family member
Genuine career progression and development opportunities - read more about our Leadership School here
Subsidised in-store cafe or shop floor ranges
Free parking
Competitive pension and life assurance
Healthcare / Wellbeing benefits including Aviva Digital GP
'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more
Optional payroll charity donations
A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

More about you

Ideally you’ll have proven experience in the retail industry, with a track record of successfully managing a large, fast-paced store operation turning over at least £150k a week.

You'll be the kind of person who:

Leads with empathy and active listening, taking time to understand different perspectives and bringing out the best in your team.
Enjoys coaching and developing people, giving constructive feedback that builds confidence and consistency across all departments.
Spotlights talent and loves creating a supportive, high-performing store culture where people feel trusted to succeed.
Handles challenges calmly and builds real trust across the whole store team.
Sets clear, meaningful goals for each department that tie directly into our store priorities, keeping everyone aligned and moving forward together.
Brings a collaborative mindset, working closely with colleagues across the business to try new ideas and make things better every shift

How we rate this

Operations Manager at Morrisons rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Operations Manager is an open job at Morrisons.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Glasgow, Lanarkshire, United Kingdom.
The job was posted on October 19, 2026.
Seniority: mid.
Applications are handled by Morrisons. Apply on Morrisons

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Operations ManagementTeam LeadershipCoachingRetail Management

Questions you could be asked

Tell me about a project where operations management was part of your work. What did you do?
Tell me about a project where team leadership was part of your work. What did you do?
Tell me about a project where coaching was part of your work. What did you do?
Tell me about a project where retail management was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Operations Management, Team Leadership, Coaching, and Retail Management. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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