Operations Manager, Fulfillment Center

Amazon is hiring an Operations Manager, Fulfillment Center in Hyderabad, India. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include operations management, six sigma and process improvement.
Level classifies it as a senior role.
Level lists 20,000+ other open roles at Amazon.

AI in this role

Manage end-to-end fulfillment center operations, driving safety, quality, productivity, and continuous process improvements.

operations-managementsix-sigmaprocess-improvementteam-management

Summary: The Operations Manager has complete responsibility for end to end FC operations in her/his function along with a) Building level cost efficiencies at a Six sigma level deliverables b) Running Regional/National level key Initiatives c) ensuring Quality and Building Health d) eam development and diverse employee engagement at FC interfacing with all support functions

Responsibilities:
- Ensure a safe work environment for all associates
- Lead and supervise a team of Area Managers, Team Leads as Direct reportees supported by PAs and Associates in FC Operations
- Responsible for the overall Safety, Quality, Productivity and Delivery performance of department Operations
- Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs
- Review the work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
- Ensuring Building heath and inventory metrics with best in class quality metrics
- Ensure BM rates and OP2 throughput deliverables
- Interfacing well with other Operations Managers. Taking up cross functionally the adoption of best practices.
- Proactively identify and lead process improvement initiatives
- Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
- Lead ART (Annual Sale) events from capacity planning perspective and prepare Man, Material , Machine in its perspectives.
- Ensure best practices in people management and accountable for FC's compliance, Connections and scorecards.
- Understand Flex levers , take up new Amazon technicalities associated with the role's requirements and Amazon ERP systems.

Education requirements- Preferably Engineering/MBA background with an experience of 7+years

About the team

As the Department Head will lead a team of Area Managers and Team Leads.

Basic qualifications

- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 3+ years of performance metrics, process improvement or lean techniques experience

Preferred qualifications

- 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Operations Manager, Fulfillment Center at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Operations Manager, Fulfillment Center is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, TS, Hyderabad.
The job was posted on June 2, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Operations ManagementSix SigmaProcess ImprovementTeam Management

Questions you could be asked

Tell me about a project where operations management was part of your work. What did you do?
Tell me about a project where six sigma was part of your work. What did you do?
Tell me about a project where process improvement was part of your work. What did you do?
Tell me about a project where team management was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Operations Management, Six Sigma, Process Improvement, and Team Management. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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