Level

Amazon

Operations Manager III, Last Mile Analytics and Quality

Amazon is hiring an Operations Manager III, Last Mile Analytics and Quality in Hyderabad, India. Level rates it ; you can apply on Amazon.

Level's read on this job

  • Level rates this role Little AI ●○○○: aI is not part of the work.
  • Tools and skills the posting cites include operations management, process excellence and data quality.
  • Level classifies it as a senior role.
  • Level lists 21,000+ other open roles at Amazon.
  • The role was posted within the past two weeks.

AI in this role

Manage geo-spatial data quality improvement efforts and drive operational excellence across last-mile delivery networks.

operations-managementprocess-excellencedata-qualitygeo-spatial-data
Are you interested in being part of a brand new Amazon initiative to redefine the way geo-spatial data is visualized and built to delight our customers and take your skills and career to the next level? Join the Last Mile Analytics and Quality (LMAQ) team which will work to establish new approaches to seamlessly curate and enhance data from Amazon’s global last mile delivery network to improve our geo-spatial data quality.
We are seeking a passionate, experienced operations manager to lead our geo-spatial data quality improvement efforts in Hyderabad, India.
(S)he will be primarily responsible for
· Devise operational and business goals for the function that focuses on end-customer impact, productivity, accuracy, and speed to market.
· Establishes measurement, reporting and process excellence indicators for effective accomplishment of goals in core processes. Manages metric performance tactically and strategically;
· Sets appropriate operational and people goals for the team at all levels and holds them accountable; Owns processes, staffing, metrics and business updates for the function.
· Thinks long-term and establishes scalable/modular processes for easy adaptation to business scope changes. Manages complex problems, decisions, and escalations. Mitigates long-term risks. Finds a path forward in difficult situations. Makes trade-offs: short vs. long-term needs.
· Proactively identifies tool and system requirements that reduce operational defects; Ensures impact- and benefit-driven prioritization of process excellence projects.
· Works with inter-functional teams to streamline processes. Identifies and drives process excellence along with Program and Tech teams.

The ideal candidate will be organized, detail-oriented, and clearly communicate progress. (S)he contributes to data quality improvement projects by proposing enhancements to tools and working on continuous improvement of business process that address key team pain-points to set them up for success. The person is a self-starter, set vision and manages teams and sets clear goals for team performance management. The person has track record of driving process excellence. Knowledge or experience in Six sigma, LEAN, DMAIC, Kaizen and/or statistical process control projects is a bonus.

Basic qualifications

- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred qualifications

- 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Operations Manager III, Last Mile Analytics and Quality at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Operations ManagementProcess ExcellenceData QualityGeo Spatial Data

Questions you could be asked

  1. Tell me about a project where operations management was part of your work. What did you do?
  2. Tell me about a project where process excellence was part of your work. What did you do?
  3. Tell me about a project where data quality was part of your work. What did you do?
  4. Tell me about a project where geo spatial data was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Operations Management, Process Excellence, Data Quality, and Geo Spatial Data. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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