Operations Manager, RIVR

Amazon is hiring an Operations Manager, RIVR in Zurich, Switzerland. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions operations management, logistics and process optimization among its tools and skills.
Level classes it as a mid-level role.
Amazon has 21,000+ other open roles on Level.

AI in this role

Oversee daily operations, process optimization, and logistics for a robotics deployment site in Zurich.

operations-managementlogisticsprocess-optimizationproject-management

RIVR, part of Amazon is a robotics team pioneering Physical AI through real-world deployment and doorstep deliveries. Founded in 2024 as an ETH Zurich spin-off, RIVR developed wheeled-legged robots designed to operate in complex, unstructured environments such as stairs, gates, doors, and uneven urban terrain. We believe that achieving general physical intelligence requires solving real customer problems in the real world, where robots can learn by gathering rich operational data at scale.

RIVR is committed to building a diverse and inclusive team that values every perspective. If you’re passionate about driving innovation in robotics and creating meaningful impact, we encourage you to apply and bring your unique self to our team.

As a Operations Manager, you will be tasked to oversee our RIVR’s daily operations at our Zurich site and ensure our business runs smoothly and efficiently. Our ideal candidate will be a strong project manager with excellent problem-solving skills, a background in autonomous logistics (ideally with a focus on the last mile problem), a deep understanding of business processes, and a commitment to driving continuous improvement. In terms of approach, we are looking for someone who wants to be hands on and work in a dynamic agile way to meet our ambitious goals for deployments and scaling. Finally, this role is crucial for optimizing our operational workflows, managing resources, and ensuring we meet our goals.

Key job responsibilities
Operational Process Optimization: help to design, implement, and monitor operational processes and procedures to maximize efficiency, safety, quality and throughput. Identify and address bottlenecks and areas for improvement in our flows both in the field and remote operations. Supporting testing and release validation processes in partnership with cross-functional teams. Ensure operational and testing spaces are organized including hands on managing the fleet of robots onsite.

Logistics: coordinate flows of robots and spare parts across business sites, including coordination with external shipping providers. Also, coordinate with the logistics needs of the R&D team at the Zurich site and operational teams elsewhere.

Resource Allocation: manage and allocate the Zurich site’s operational resources, including personnel, shifts/schedules, equipment, and materials, to ensure projects are completed on time and within budget.

Data Analysis & Reporting: Collect and analyze operational data to create reports for other internal RIVR stakeholders, providing insights and recommendations for strategic decisions.

Safety & Compliance: Ensure all operational activities comply with company policies, industry regulations, and safety standards.

Basic qualifications

- Education: Bachelors Degree or higher.
- Language: working proficiency in English.
- Operations Manager experience in the logistics field and or autonomous vehicles / fleet management (bonus points for experience in the last mile area).

Preferred qualifications

- Experience with operations and autonomous vehicles, specifically in last mile deliveries.
- Knowledge of basic German or further advanced.
- Knowledge of Ticketing/Fleet Management/ERP Systems.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Operations Manager, RIVR at Amazon rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Operations Manager, RIVR is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in CH, Zurich.
The job was posted on October 6, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Operations ManagementLogisticsProcess OptimizationProject Management

Questions you could be asked

Tell me about a project where operations management was part of your work. What did you do?
Tell me about a project where logistics was part of your work. What did you do?
Tell me about a project where process optimization was part of your work. What did you do?
Tell me about a project where project management was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Operations Management, Logistics, Process Optimization, and Project Management. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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