Operations Quality Manager

Nokia is hiring an Operations Quality Manager. Level rates it ; you can apply on Nokia.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Level classifies it as a senior role.
Level lists 576 other open roles at Nokia.

AI in this role

The Quality Manager at Nokia plays a pivotal role in aligning our quality strategy with business goals while acting as the customer advocate. This position involves managing an effective Quality Assurance system, leading a team to drive strategic improvements, and ensuring compliance with quality standards across the factory. You will handle customer complaints, oversee product performance governance, and implement corrective actions and process enhancements. With a focus on collaboration, you will engage with global stakeholders to ensure high-quality outcomes and foster a culture of continuous improvement within the organization.

Ensure effective quality assurance (QA) systems are implemented and maintained across the factory.
Engage with customers and key stakeholders to address quality concerns and enhance satisfaction.
Lead a team of Engineers and Technicians to drive strategic quality improvements.
Serve as the factory representative for workmanship standards and best practices.
Conduct audits to identify and drive systematic improvements on the shop floor.
Oversee the review and implementation of corrective and preventive actions.
Manage and resolve customer complaints related to factory performance.
Coordinate with global teams to ensure product field performance governance.

Must-Have:

Require bachelor's or master's degree with related field.
Typically, a minimum 15-20 years of experience in quality management within the electronics manufacturing industry
Bachelor's degree in Electronics and Communication Engineering (B.E. ECE)
Proficiency in systematic problem-solving using QA tools like PFMEA
Experience in managing customer relationships from a quality perspective
Strong leadership skills to guide a team of Engineers and Technicians

Nice-To-Have:

IPC standard certification
TL 9K Auditor qualifications
Experience with driving corrective and preventive action processes
Ability to handle customer complaints effectively
Strong communication skills to engage with global stakeholders

How we rate this

Operations Quality Manager at Nokia rates 27 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.