Level

Amazon

OTR Manager, Amazon Logistics

Amazon is hiring an OTR Manager, Amazon Logistics. Level rates it ; you can apply on Level.

AI in this role

Lead outbound transportation and delivery station operations to ensure safe, cost-effective, and on-time shipping.

excel
logisticstransportation-managementcapacity-planningoperations-management
The OTR Manager is responsible for leading and managing the Outbound Transportation operation, ensuring safe, reliable, and cost-effective delivery of customer shipments while maintaining high operational and customer experience standards. The role owns end-to-end OTR performance across delivery station, including capacity planning, transportation execution, delivery performance, productivity, cost, quality, and compliance.

The role partners closely with Labor Planning, DSP/EDSP partners, and Central teams to develop and execute scalable mechanisms that support business growth and peak readiness. The OTR Manager uses data and deep operational analysis to identify performance gaps, drive root-cause resolution, and implement sustainable improvements across the network.

The role also leads cross-functional initiatives and new program launches, manages operational risks and escalations, and develops frontline and management teams through coaching, performance management, and continuous improvement. The OTR

Key job responsibilities
1-Supervise the preparation and execution of the OTR loadout process, ensuring adherence to standard operating procedures, effective exception management, and on-time dispatch to minimize operational delays.
2-Lead and coordinate Flex, Hub, XPT, and Delivery Station transportation operations, ensuring sufficient capacity and smooth execution across the Egypt Last Mile network.
3-Lead the Daily/Previous Day Business Review, working with Operations, Transportation, DSP/EDSP, and support teams to identify performance gaps, conduct root-cause analysis, and drive sustainable corrective actions.
4-Conduct regular Gemba walks across loadout and on-road operations to identify process gaps, safety risks, and execution opportunities, and ensure timely closure of corrective actions.
6-Own and continuously improve key On-the-Road performance metrics, including delivery productivity, route execution, delivery speed, capacity utilization, and on-time performance.
7-Monitor and improve on-road quality and customer experience metrics, including Delivery Success, Delivered DEA, FDDS, DNR, and other relevant Last Mile quality indicators.
8-Monitor daily capacity versus demand, identify emerging capacity and fleet constraints, and work with Labor Planning and Transportation teams to secure the required resources and mitigate operational risks.
9-Support new program launches, peak planning, and network changes by assessing OTR capacity requirements, transportation readiness, operational risks, and execution plans across Egypt.


Basic qualifications

- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.

Preferred qualifications

- 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

OTR Manager, Amazon Logistics at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

LogisticsTransportation ManagementCapacity PlanningOperations ManagementExcel

Questions you could be asked

  1. Tell me about a project where logistics was part of your work. What did you do?
  2. Tell me about a project where transportation management was part of your work. What did you do?
  3. Tell me about a project where capacity planning was part of your work. What did you do?
  4. Tell me about a project where operations management was part of your work. What did you do?
  5. Walk me through how you've used Excel in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Logistics, Transportation Management, Capacity Planning, Operations Management, and Excel. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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