People Partner

What you'll be doing: People Partner

• Own and coordinate the employee lifecycle across APAC, including onboarding, probation, changes to employment, family leave, absence, offboarding and exit processes.
• Maintain accurate and timely people records, documentation and HR system data, working closely with colleagues responsible for payroll and administration.
• Ensure local policies, templates and processes remain practical, current and consistently applied, escalating legal or compliance questions when specialist input is required.
• Track recurring people activity and deadlines so managers and employees receive a reliable, responsive service.

• Provide clear, practical guidance to managers on performance, attendance, probation, conduct, capability, wellbeing and day-to-day employee relations matters.
• Coach managers to handle people conversations confidently, fairly and with appropriate documentation.
• Act as an approachable point of contact for employees, resolving straightforward queries and escalating sensitive or complex matters appropriately.
• Support fair and consistent outcomes by combining sound judgement, local context and Napier's people practices.
• Build strong relationships across APAC while staying connected to the wider global People team.

• Coordinate regional delivery of global people processes, including performance, engagement, learning, reward and recognition initiatives.
• Use people data and employee feedback to identify themes, risks and practical opportunities for improvement.
• Support managers with engagement action planning and follow-through.
• Contribute to People projects and change activity, bringing an APAC perspective and ensuring implementation works in practice.
• Spot opportunities to simplify processes, improve guidance and create a more consistent employee experience.

Do you have what it takes:

• Practical experience in an HR generalist, People Partner, HR Advisor or operational HR Business Partner role, ideally supporting employees and managers in Malaysia.
• Experience supporting people matters in Australia, or clear evidence of working resourcefully across borders and quickly building knowledge of employment practices outside Malaysia.
• Working knowledge of Malaysian employment practices and the confidence to recognise when specialist legal advice is needed.
• Experience managing employee lifecycle processes and a range of employee relations matters with care and appropriate confidentiality.
• Strong organisation and attention to detail, with the ability to manage competing priorities and close the loop on actions.
• A calm, credible and approachable communication style, with the confidence to coach and appropriately challenge managers.
• Sound judgement and a solutions-focused mindset, balancing employee experience, consistency, risk and business needs.
• Comfort using HR systems, people data and collaboration tools to support accurate decisions and efficient delivery.
• Fluent written and spoken English. Additional language capability relevant to the region is welcome but not essential.
• A collaborative approach and willingness to work across time zones when needed.

• Employees and managers receive timely, clear and commercially sensible support.
• Core people processes are accurate, well organised and delivered consistently.
• Managers become more confident and self-sufficient in routine people matters.
• Risks and sensitive issues are identified early and escalated with good judgement.
• APAC requirements are represented effectively in global People programmes.
• The employee experience in Kuala Lumpur and across APAC continues to improve.