Planning and Ops Manager, Account Management Excellence

Amazon is hiring a Planning and Ops Manager, Account Management Excellence in Bengaluru, India. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
The posting mentions Fba, supply chain and inventory management among its tools and skills.
Level classes it as a mid-level role.
Amazon has 21,000+ other open roles on Level.
Posted within the past two weeks.

AI in this role

Manage inventory, supply chain efficiency, and automated forecasting processes for sellers on Amazon.

fba

supply-chaininventory-managementforecastingautomationlogistics

Amazon is looking for an experienced Inventory Planner with a background in inventory or supply-chain disciplines. In Stock Managers (ISM) manage customer inputs and work to remove inefficiencies in the supply chain. They will manage a team of associates to manage and help sellers grow their sales on Amazon, by building and nurturing a partnership to help support the sellers inventory, fulfillment and logistics requirements. They are also responsible for automating and building scale for processes that otherwise require manual inputs and effort. ISMs work with internal and external stakeholders to build the right processes and mechanisms to improve operational supply chain metrics. This position is responsible for developing and executing sales and inventory strategies to optimize availability and inventory turns. In this role, you will have end to end ownership of managing inventory and driving replication and speed initiatives. You will also build strong partnerships with sellers, merchandising, transportation, FBA and operations teams to drive toward common goals. To succeed in the role, you must possess the ability to operate from a company-wide perspective and will need to encourage cross-functional and cross-business project development. Responsibilities include:

Define key in-stock metrics, establish priority of metrics and works with sellers and internal speed stakeholder teams to achieve goals for the same
Establish framework to manage unhealthy inventory on an ongoing basis
Participate in seller reviews; drive operational improvement through measurement and process improvement
Take up additional in-stock related projects/initiatives such as trans-shipment for each category; supply chain projects to drive speed
Interact with operations teams and drive efficiencies through team collaboration
Develop annual in-stock strategy and channel strategy such as moving maximum units to flex vs. FCs based on category priorities
Manage peak inbound during Diwali, ART inbound strategy
Define and achieve the inventory turn goal for each category to maintain healthy inventory (in collaboration with the FBA team) Achieve and maintain high in stock rates on replenishment programs
Build automated templates for demand estimation taking into account category nuances; Streamlining of appointments
Drive tools to automate forecasting for sellers
Works with key sellers to drive processes to ensure in-time replenishment, streamlined replication & inbound processes for the sellers
Establish mechanisms to reduce costs across the supply chain through processes such as reduction in long zone shipments

Basic qualifications

- 2+ years of sales experience
- Experience analyzing data and best practices to assess performance drivers

Preferred qualifications

- Experience meeting revenue targets and quotas
- Experience in e-commerce
- Experience working in a fast-paced and highly cross-functional organization

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

null

How we rate this

Planning and Ops Manager, Account Management Excellence at Amazon rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Planning and Ops Manager, Account Management Excellence is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, KA, Bengaluru.
The job was posted on October 16, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Supply ChainInventory ManagementForecastingAutomationLogisticsFba

Questions you could be asked

Tell me about a project where supply chain was part of your work. What did you do?
Tell me about a project where inventory management was part of your work. What did you do?
Tell me about a project where forecasting was part of your work. What did you do?
Tell me about a project where automation was part of your work. What did you do?
Tell me about a project where logistics was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Supply Chain, Inventory Management, Forecasting, Automation, and Logistics. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

Want an expert to read your CV for this job?

Free. Send your CV and the role you want next. We reply by email within 2 to 4 business days.

Get a free CV review Get your CV rewritten Check your resume with the ATS resume checker