Port Operations Manager - Baltimore

POSITION: Port Manager (Baltimore)

LOCATION: Port Baltimore, Dundalk, MD

RECRUITMENT RANGE: $108,200 - $135,500

Live the Exceptional With Soul. This is the singular purpose of JLR.

At the core of these experiences are the products themselves. The JLR brands have undergone a dramatic transformation over the past years.

JLR is reimagining the future of modern luxury by design through our distinct British brands. Our purpose is to ‘Live the Exceptional with Soul’ by being the proud creators of modern luxury and being guided by a set of behaviors we call our Creators’ Code: Customer Love; Unity; Integrity; Growth; Impact.

At JLR, we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work and reach their full potential.

Reporting to the Port Operations & Vehicle Logistics Manager, the Port Manager plays a critical role in overseeing JLR’s operations at designated port processing facilities, ensuring vehicles are processed efficiently, safely, and to the highest quality standards. Working closely with port processors, internal stakeholders, and service providers, you will drive operational performance, compliance, and cost effectiveness while supporting the seamless delivery of vehicles to retailers and customers. This is a highly visible role that combines operational leadership, vendor management, process improvement, and customer service.

What you will be doing:

• The Port Manager is responsible for coordinating and directing Jaguar Land Rover Operations at Port Processing facilities contracted by Jaguar Land Rover. 
• Each Manager is responsible for the setup and operation of facilities that support Jaguar Land Rover in achieving its company objectives. 
• The Port Manager is to coordinate the successful implementation of JLR service actions and port installed options as may be required for each vehicle.
• Port Manager responsibility is to ensure that all contractual demands agreed with the Port Processor are carried out with quality, performance and cost optimized.  
• Port Manager liaises with internal JLR customers (Field Personnel, Distribution, Marketing etc.) to support their requests
• Reviews and then approves all port billing for final payment
• Explores opportunities to increase production volume
• Supports all port processing activities from ship arrivals, vehicle upgrades, accessory installs, maintenance activities, claims submission and provides updates as requested on vehicle conditions.
• Conducts audits of all facets of the port processing operation from vessel operations through loaded on transporters.

What you will need:

• Bachelor's degree in Logistics, Business, Engineering, or similar related discipline is desirable.
• 5-7 years of business experience in the Automotive Industry such as Production Systems / Warehousing Operations / Transportation Systems (Ocean, Rail Inland Logistics) / Certified Vehicle Technician
• TWIC – Transport Worker Identification Credential (Must have)
• TWIC – must also be credentialed as a certified TWIC Escort
• Must possess IT skills such as experience with system networks, Wi-Fi, MiFi, multiple pieces of hardware, printers, scanners and laptops
• Experienced with Excel, Power Point, Word and capable of working in multiple proprietary systems such as PVOS, D42, SAP & Vista
• Advanced project management skills
• Advanced report writing and presentation skills

Schedule: Monday-Friday on-site

Base pay offered may vary depending on multiple individualized components, including location, skills, experience, and market factors. The total compensation package for this position may also include other elements, including a target bonus in addition to a full range of medical/health, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick/personal, and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an “at-will position”.

So Why Us?

• As a people-first company, working at JLR means opportunity, teamwork, and growth. That's why working here is so much more than a job.
• Be part of an international, inclusive, and open-minded company
• Global Bonus Program based on company performance
• You are never just a number. We take pride in taking care of our employees, doing everything we can to make sure that our teammates thrive both in and out of the office.
• Our employees receive a generous time off policy
• We offer a discounted Luxury Vehicle Car Program
• Employees also receive generous health care and retirement plans
• Quarterly Chair Massages
• Maternity/Paternity Leave
• Complimentary lunch
• And more!

Thank you for your interest in working for us, we love it here and think you will too!

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JLR North America, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, compensation, and training.

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