Power Shelf Support Engineer, In Rack Power

Amazon is hiring a Power Shelf Support Engineer, In Rack Power in Dublin, Ireland. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
The posting mentions Microsoft Office, electrical engineering and data center among its tools and skills.
Level classes it as a mid-level role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Provide technical support and troubleshoot massive distributed power systems in AWS data centers.

microsoft-office

electrical-engineeringdata-centerpower-systemstroubleshooting

The AWS Rack Power team is driving rapid innovation in the power systems used by Amazon Web Services. Our designs are fundamentally changing the data center, providing operational and financial benefits that are critical to the success of the AWS business and its millions of customers. We design and build power equipment used by Amazon.com and AWS services such as EC2, EBS, S3, Glacier, and Outpost. Our engineers solve challenging technology problems, and take big bets on new concepts, enabling AWS services to continue to revolutionize the industry.
What you will do: As a member of the Rack Power Support team you will help troubleshoot, diagnose, and support massive power distributed systems. You are a point of escalation for complex issues to dive deep for solutions as well as provide guidance and knowledge sharing. You will work directly with the various service owners and hardware design teams to collaborate on hardware issues within the fleet. You drive the team to improve operational efficiency for all services through root cause and trend analysis with the identification and development of SLA, metrics, monitors, procedures, tools, and documentation. You think proactively and work to prevent support issues before they are realized. You participate in design reviews to identify and mitigate support risks. You work closely with development and QA teams to improve the change management life-cycle. You have a solid understanding of the product architecture and are familiar with operating system best practices. You design and develop high performing scripts and applications. You work with other Amazon leaders to share ideas and improve support within the company. We’re changing an industry, and we want individuals who are ready for this challenge and want to reach beyond what is possible today.

Basic qualifications

- Bachelor's degree in Electrical Engineering or a related field
- Knowledge of Microsoft Office including Outlook, Word, and Excel
- Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities
- Experience researching new designs, technologies, and construction methods of data center equipment and facilities
- Experience in commissioning
- Experience developing and executing test procedures for mechanical or electrical systems/components based on design intent and approved equipment submittals
- 3 Years of applicable experience.

Preferred qualifications

- Professional Engineer License
- Experience with building codes and regulations for your region
- Experience carrying design concepts through exploration, development, and into deployment or mass production
- Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Power Shelf Support Engineer, In Rack Power at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Power Shelf Support Engineer, In Rack Power is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IE, D, Dublin.
The job was posted on September 22, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Electrical EngineeringData CenterPower SystemsTroubleshootingMicrosoft Office

Questions you could be asked

Tell me about a project where electrical engineering was part of your work. What did you do?
Tell me about a project where data center was part of your work. What did you do?
Tell me about a project where power systems was part of your work. What did you do?
Tell me about a project where troubleshooting was part of your work. What did you do?
Walk me through how you've used Microsoft Office in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Electrical Engineering, Data Center, Power Systems, Troubleshooting, and Microsoft Office. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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