Principal, Customer Education GTM
Snowflake is hiring a Principal, Customer Education GTM in Chicago, United States. It pays $150k-$196k a year and Level rates it ; you can apply on Snowflake.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- Tools and skills the posting cites include gtm strategy, customer education and demand generation.
- Level classifies it as a lead role.
- Level lists 371 other open roles at Snowflake.
- The role was posted in the last few days.
AI in this role
Lead go-to-market strategy for Snowflake's customer education portfolio, defining On Demand learning channels and driving customer activation outcomes.
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.
Snowflake's Global Customer Enablement team is looking for a strategic, self-driven GTM leader to own the go-to-market strategy for our customer education portfolio. This is a high-visibility role where you'll define how Snowflake takes education to market — with a particular focus on scaling our On Demand learning channel — and orchestrate across Dev Rel, Community, Partners, Marketing, and the field to drive measurable customer activation outcomes.
What You'll Do
Own the end-to-end GTM strategy for Snowflake's education portfolio
Define positioning, packaging, and channel strategy for On Demand learning
Build scalable demand generation motions: in-product pathways, campaign partnerships, community-led learning, partner co-marketing
Create the sales enablement toolkit for education: talk tracks, segment playbooks, competitive positioning
Orchestrate across Dev Rel, Data Superheroes, ATPs, Marketing, and CDEV to amplify education reach through every channel that touches learners
Own the measurement framework: education → product adoption → consumption → retention
Serve as the "voice of market" for education — synthesizing field signal, competitive intel, and learner data into portfolio and GTM decisions
Build the business case for scaling the education GTM function over time
What We're Looking For
8+ years in product marketing, GTM strategy, growth, or demand generation — ideally in education technology, customer education, or SaaS enablement
Demonstrated ability to build and execute GTM strategy for digital/self-service products
Strong cross-functional influence skills — you've driven outcomes through teams you don't manage
Data-driven mindset with experience building measurement frameworks and ROI models
Experience working with or across partner ecosystems, community programs, or developer relations
Exceptional written and verbal communication — you'll be authoring strategy docs, presenting to executives, and building field-facing collateral
Comfort with ambiguity — this is a new function and you'll be defining the playbook from scratch
Bonus: Experience in the data/cloud/AI ecosystem or with Snowflake specifically
Why This Role Is Different
You're not joining an established PMM team — you're creating a new GTM function for an education business with massive untapped potential
Your leverage comes from influence, not headcount — you'll work across six ecosystem partners and the entire field org
You'll have a direct line to leadership and the mandate to shape how Snowflake's education portfolio grows
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com
How we rate this
Principal, Customer Education GTM at Snowflake rates 20 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where gtm strategy was part of your work. What did you do?
- Tell me about a project where customer education was part of your work. What did you do?
- Tell me about a project where demand generation was part of your work. What did you do?
- Tell me about a project where product marketing was part of your work. What did you do?
- Tell me about a project where saas enablement was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Gtm Strategy, Customer Education, Demand Generation, Product Marketing, and Saas Enablement. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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