AmazonPrincipal Product Manager - Tech, Customer Purchase Journey
Amazon is hiring a Principal Product Manager - Tech, Customer Purchase Journey in Seattle, United States. It pays $180k-$243k a year and Level rates it ; you can apply on Amazon.
Level's read on this job
- Level rates this AI product manager role Works on AI ●●●○: the daily work is on AI products, without building the model.
- Pay on this posting starts in line with the typical AI product manager posting on Level.
- The posting mentions product management, machine learning and data science among its tools and skills.
- Amazon has 21,000+ other open roles on Level.
- Posted within the past two weeks.
AI in this role
Lead product strategy for customer purchase journey systems balancing machine learning, data processing, and user experience.
Customer Purchase Journey (CPJ) team at Amazon forms the backbone of multiple commerce experiences like Classic Retail, Amazon Now, Alexa Shopping, Grocery, Amazon Business, Prime Air to name a few. We own the CX and services that power the discovery and selection of products, services, and delivery options tailored to the customer's unique location, which then enables them to build their Cart, Checkout, review their order via Thank You Page, and ensure timely post order processing and refunds processing. Our goal Every customer sees the right selection, delivery speed, and ship charge available to them from every seller and Amazon, matched to where they are, fully compliant, whether on Amazon or through an agent
We are looking for a Principal Product Manager - Technical, in the CPJ product team. The role will be responsible for working across many highly visible product areas, while developing & executing a vision that balances forward looking trends in large scale data processing, machine learning and data science with the immediate needs of the customer journey in the eCommerce space. You will own the systems that decide what Amazon can deliver to each customer, how fast, and at what charge, powering search, the buy box, delivery promises and checkout for businesses like Quick Commerce, Same-Day, Grocery and Prime Air.
Key job responsibilities
As a Principal Product Manager-Technical in the CPJ Products team, you will lead both front-end and back-end product areas across the purchase journey. Key responsibilities include:
* Be the voice of the customer - you are in the driver’s seat for steering the end-to-end vision across product areas using the working backwards processes and supporting A|B experimentation mechanisms.
* Define and improve metrics to gain insight into the customer experience and track progress towards goals.
* Influence tech partners to ensure our architectural decisions align with customer needs.
* Partner with teams like Delivery Experience, Prime, Fulfillment, Offers, Search, Ads, Customer Service (and more) to deliver on your roadmap.
* Collaborate with hundreds of partner teams that innovate across our services, gaining insight into Amazon-wide strategic initiatives and priorities.
Basic qualifications
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience technical product management
Preferred qualifications
- Experience working directly with Engineers on product enhancements
- Experience in project management methodologies, business analysis, or process improvement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 179,900.00 - 243,400.00 USD annually
How we rate this
Principal Product Manager - Tech, Customer Purchase Journey at Amazon rates 60 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Pay
- This job starts at
- $180k
- Typical AI product manager job
- $180k
This posting starts close to the typical AI product manager job. See AI product manager jobs
Questions you could be asked
- Tell me about a project where product management was part of your work. What did you do?
- Tell me about a project where machine learning was part of your work. What did you do?
- Tell me about a project where data science was part of your work. What did you do?
- Tell me about a project where ecommerce was part of your work. What did you do?
- Describe a typical day in a role like this one: which parts run through AI directly?
Adapt your resume
- List these exact terms on your resume: Product Management, Machine learning, Data Science, and Ecommerce. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
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