Principal Product Manager - Technical, Alexa for Shopping

Amazon is hiring a Principal Product Manager - Technical, Alexa for Shopping in Seattle, United States. It pays $180k-$243k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

Works on AI ●●●○ is how Level rates this AI product manager role: the daily work is on AI products, without building the model.
Pay on this posting starts in line with the typical AI product manager posting on Level.
The posting mentions product management, conversational AI and metric definition among its tools and skills.
Amazon has 21,000+ other open roles on Level.
Posted within the past week.

AI in this role

Lead answer quality strategy, metrics, and evaluation systems for Alexa for Shopping conversational AI.

product-managementconversational-aimetric-definitionroadmap-strategy

We are seeking a Principal Product Manager - Technical to own answer quality for Alexa for Shopping (formerly Rufus), the conversational shopping AI used by hundreds of millions of customers every month. You will define what a good answer is, build the measurement that proves it, and drive the work that makes it better: deciding what quality even means when there is no single right answer to "what should I get my dad", owning the evaluations that stand in for hundreds of millions of customers, and identifying the opportunities that will make this the best shopping AI in the world before they are obvious to anyone else. The bar you set is what earns that title, and it moves higher every sprint, so you will clear it and then raise it again.

Key job responsibilities
You will own answer quality strategy and roadmap, driving clarity where the problem and opportunity are not yet defined. You will own the quality metric itself and the evaluation system behind it, including the agentic judges, the benchmark missions, and the competitive comparisons that tell us whether we are ahead, and you will invent the successor metric when today's stops separating good from great. Your charter is not to report the number but to move it, finding where the largest quality gains are available, turning them into work for the teams who can deliver them, and making the call when a change that lifts one dimension costs another. You will partner closely with multiple engineering and science teams and will drive the cross-organizational decisions to define and influence the future of shopping AI.

About the team
Our mission is to fundamentally change how customers shop on Amazon by leveraging the state of the art in AI. Every month, hundreds of millions of customers use Alexa for Shopping to help with shopping decisions. We are building a conversational shopping experience that understands what customers need, provides trustworthy and helpful responses, and makes the entire shopping journey effortless. We will build the best shopping AI in the world — and then do it again in the next sprint.

Basic qualifications

- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience technical product management

Preferred qualifications

- Experience working directly with Engineers on product enhancements
- Experience in project management methodologies, business analysis, or process improvement
- Experience building consumer products with Gen AI / LLMs / Agents as the core enabler

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 179,900.00 - 243,400.00 USD annually

How we rate this

Principal Product Manager - Technical, Alexa for Shopping at Amazon rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Principal Product Manager - Technical, Alexa for Shopping is an open job at Amazon.
Level rates this role AI Level 3 of 4: Works on AI.
The listed salary is $180k-$243k a year.
The role is based in US, WA, Seattle.
The job was posted on October 20, 2026.
Seniority: lead.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Product ManagementConversational AIMetric DefinitionRoadmap Strategy

Also common in AI product manager jobs at this level

AI agents Machine learning AWS SQL Azure RAG

Pay

This job starts at: $180k
Typical AI product manager job: $180k

This posting starts close to the typical AI product manager job. See AI product manager jobs

Questions you could be asked

Tell me about a project where product management was part of your work. What did you do?
Tell me about a project where conversational ai was part of your work. What did you do?
Tell me about a project where metric definition was part of your work. What did you do?
Tell me about a project where roadmap strategy was part of your work. What did you do?
Describe a typical day in a role like this one: which parts run through AI directly?

Adapt your resume

List these exact terms on your resume: Product Management, Conversational AI, Metric Definition, and Roadmap Strategy. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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