Principal Sales Engineer - Healthcare

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Job Description:

Zscaler is seeking a passionate Healthcare Industry Principal Sales Engineer (PSE) to serve as a top-level technical authority and senior individual contributor. 

Lead the charge in healthcare innovation. As a strategic veteran, you will drive complex technical sales scenarios where Zero Trust architecture becomes the bedrock of clinical resilience. Your expertise will demonstrate how Zscaler doesn’t just secure data—it empowers providers to deliver innovation resulting in better care, faster and more securely.

This role acts as a critical intersection and bridge between our customers, partners, sales teams, sales engineers, and product management - providing the deep technical expertise and strategic influence required to secure a cloud-enabled digital future.

Key Responsibilities

• Opportunity Acceleration: Lead high-impact sales engagements and complex Proof of Values (POV) from inception to completion. Serve as the definitive technical objection resolution authority and challenge both the internal Sales Engineering teams and the customer’s teams on perceived “status quo” with creative, transformative architectures and innovative approaches to solving business challenges.
• Thought Leadership & Executive Engagement:  Lead high-stakes technical and business transformation discussions with C-level customer executives using well-articulated and methodical discussion framing. Develop reference architectures, white papers, and blogs, and represent Zscaler as a featured speaker at industry and healthcare industry events.
• Technical Enablement: Act as a technical leader and mentor for Sales Engineers within Zscaler’s Healthcare Vertical. Coordinate with Product Management to curate specialized training, technical workshops, identify enablement improvements based on field observations and new Healthcare market technology trends. 
• Deep Organizational Impact: Spearhead internal initiatives to boost depth of technical enablement and operational productivity. Lead internal Technical Advisory Teams to influence the product roadmap based on industry demands and customer requirements.
• Strategic Team Support: Conduct technical screenings for new hires, participate in new Sales Engineer curriculum development, and serve as a strategic technical advisor to Sales Engineering leadership.

Success Profile

• Strategic Problem-Solver: You thrive in ambiguity and view challenges as opportunities to build meaningful solutions.
• High-Trust Collaborator: You are ambitious for the team’s success, giving and receiving candid feedback to foster a culture of excellence.
• Technical Authority: You leverage a growth mindset and emerging industry trends to drive insightful thought leadership, translating complex technical concepts into clear, actionable insights for executives.
• You are a learner: You are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 7+ years of enterprise cybersecurity selling experience in sales engineering, solutions engineering, or solutions architecture; 3+ years experience working within the partner ecosystem and channel
• Demonstrated ability to act as a Consultative AI Advisor, guiding customers through AI change management, including mapping manual business workflows to agentic AI systems and managing expectations around non-deterministic outputs
• Domain Expertise: Deep understanding of security, networking (routers/switches), authentication, wireless, SD-WAN, and Internet fundamentals.
• Technical Leadership: Demonstrated ability to lead cross-departmental initiatives and manage executive-level relationships.
• Proven ability to navigate between high-level strategy and hands-on technical execution
• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain

What Will Make You Stand Out (Preferred Qualifications)

• Demonstrate strong AI fluency by leveraging coding assistants, LLMs, and Generative AI tools to accelerate troubleshooting, solution design, automation, and customer problem-solving, while applying sound technical judgment to validate outputs.
• Experience in data modeling and relational databases
• Deep technical expertise with healthcare EHR, PACS, and Workflow/Authentication technologies
• Industry standard certifications such as CISSP, CCIE, CISM, ISACA, or CRISC
• Impact: 5+ years in a vendor-side Principal or Architect-level role.

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Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

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Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.