Commonwealth Bank of AustraliaPosted 1w ago
Principal Software Engineer at Commonwealth Bank of Australia scores 44 out of 100 on AI centrality, which makes it AI Level 2 of 4 (Uses AI) on this board. The level measures how much of the work is AI, not seniority.
AI in this role
Organization:
At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.
Job Title: Principal Software Engineer
Location: Bangalore
Business & Team:
Business Banking Technology executes the Technology Strategy across Business Banking through world-leading application of technology and operations. We partner closely with the business to solve real-world problems using data and AI-driven insights, resilient platforms and modern engineering practices, delivering customer value at speed and scale.
You'll provide technical leadership across a domain responsible for:
CRM and customer engagement platforms
Banker experience and workbench capabilities
Workflow and orchestration services
AI-assisted customer and colleague experiences
Shared platform services supporting Business Banking journeys
Working closely with engineers, architects, product leaders, delivery teams and business stakeholders, you'll help shape platform strategy while lifting engineering capability across the organisation.
Impact & Contribution:
Apply advanced technical knowledge to deliver key strategic solutions which addresses business problems.
You will contribute to building a brighter future for our customers by ensuring that our team builds the best solutions possible using modern development practices that ensure both functional and non-functional needs are met.
If you have a history of building a culture of empowerment and know what it takes to be a force multiplier within a large organization, then you’re the kind of person we are looking for.
Roles & Responsibilities:
Lead the design, evolution and delivery of scalable, resilient platforms supporting customer and banker experiences.
Drive architecture and engineering decisions across multiple squads and technology domains.
Establish reusable engineering patterns, frameworks and standards that improve delivery speed and quality.
Shape platform strategy across cloud, APIs, customer engagement services, workflow orchestration and AI-enabled capabilities.
Champion modern engineering practices including DevSecOps, observability, CI/CD and automated testing.
Partner with product, architecture, risk and business stakeholders to deliver meaningful customer and business outcomes.
Ensure security, privacy, operational resilience and responsible AI principles are embedded into platform design and delivery.
Mentor engineers, influence technical strategy and foster a culture of engineering excellence.
We're interested in hearing from people who have
Experience operating as a Principal Engineer, Lead Engineer or senior technical leader within complex enterprise environments.
A strong track record designing and delivering large-scale distributed systems and platform capabilities.
Strong engineering judgement with the ability to balance strategic thinking and hands-on technical leadership.
Experience leading architecture decisions across cloud-native, API-driven or customer-facing platforms.
The ability to influence senior stakeholders across engineering, product, architecture, risk and business teams.
Experience establishing engineering standards, reusable patterns and platform strategies across multiple teams.
Strong mentoring and coaching capability, with a passion for growing engineering talent.
Curiosity and enthusiasm for AI-enabled customer experiences, automation and modern digital platforms.
Essential Skills:
Minimum exp of 15+ yrs extensive experience in designing and implementing scalable, maintainable and reliable software solutions
Engineering & Architecture
Python, Java, .NET, TypeScript, Go or similar modern software development languages
Designing and building APIs, services and distributed systems
Microservices and event-driven architectures.
Strong experience in front end technologies like React JS or Next JS.
Modern application design patterns including Domain-Driven Design (DDD)
Experience working across backend, frontend and integration capabilities
Safe and effective use of AI-powered engineering tools to improve development productivity and quality
Data Engineering
Architect enterprise data pipelines using Python and Apache Airflow.
Lead implementation of scalable ETL/ELT frameworks.
Design robust batch and streaming data processing solutions.
Define data quality, lineage, observability, and governance standards.
Establish reusable engineering accelerators and platform capabilities.
Design domain-oriented service architectures aligned with banking capabilities.
Define service boundaries and ownership models across business domains.
AI, Data & Intelligent Experiences
Highly regarded:
AI-enabled applications and customer experiences with Large Language Models (LLMs), AI agent architectures and Retrieval-Augmented Generation (RAG)
Responsible AI controls and governance
Model evaluation, monitoring and operationalisation
Cloud & Platform Engineering
Strong working experience with AWS, Kubernetes, Docker
Infrastructure as Code (Terraform or CloudFormation)
CI/CD and deployment automation
Cloud-native architecture patterns
Engineering Excellence
DevSecOps and secure-by-design engineering
Automated testing and quality engineering
Observability, monitoring and operational resilience
Production platform ownership
Incident management and reliability engineering
Agile delivery practices
Education Qualification: Bachelor’s degree or Master’s degree in Engineering in Computer Science/Information Technology
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Skills and AI tools this role asks for
Questions you could be asked
- How would you design a retrieval step so the model answers from real data instead of guessing?
- How do you decide when an AI agent can act on its own versus asking for approval first?
- How do you decide that one model's output is better than another's for a given task?
- How do you think about the risk of an AI system in this kind of role failing silently?
- This role expects you to use AI tools as part of the job. Which ones have you used, and for what?
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- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
- Put the AI tool in a bullet point about what you did, not just in a skills list — this role treats it as a required part of the job.
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