Process Engineer, North America Tech Deployment - PMO

Amazon is hiring a Process Engineer, North America Tech Deployment - PMO. It pays $99k-$160k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Tools and skills the posting cites include Lean, Six Sigma and process engineering.
Level classifies it as a mid-level role.
Level lists 20,000+ other open roles at Amazon.

AI in this role

Drive continuous improvement, optimize deployment processes, and ensure successful technology installations across fulfillment centers.

LeanSix Sigma

process-engineeringcontinuous-improvementvalue-stream-mappingsop-developmentdata-analysis

North America Tech Deploy (NA TD) team is seeking a highly motivated Process Engineer to join our team. The Process Engineer will be responsible for driving continuous improvement, optimizing deployment processes, and ensuring the successful installation and commissioning of fulfillment center technologies across North America. This role combines technical expertise with project management skills to deliver scalable solutions that improve safety, quality, and efficiency in technology deployments.

Key job responsibilities
The ideal candidate is a self-starter who thrives in a fast-paced, ambiguous environment and is passionate about using data-driven approaches to solve complex operational challenges.

Key job responsibilities

- Develop, document, and maintain standard work instructions, SOPs, and process documentation for technology installations and deployments
- Analyze deployment data to identify trends, root causes of defects, and opportunities for process improvement
- Lead Value Stream Mapping (VSM) and other Lean/Six Sigma initiatives to reduce waste and improve deployment cycle times
- Partner with cross-functional teams to drive alignment on deployment standards and best practices
- Conduct site visits to observe installations, gather Voice of Customer (VOC) feedback, and validate process adherence
- Drive lessons learned processes and ensure corrective actions are implemented across the network
- Manage escalations related to process deviations and coordinate resolution with stakeholder teams

A day in the life
As a Process Engineer on the TD Process Engineering team, your day centers on building and scaling the processes that enable Tech Deploy to operate with speed and consistency. You'll review adoption metrics to assess process compliance across TD teams, facilitate value stream mapping sessions to identify deployment bottlenecks, and implement governance controls that ensure standards are sustained. Whether you're standardizing a tool across multiple teams, defining a new framework for an NPI deployment, or presenting process improvement outcomes at a business review, your work directly enables Amazon to deploy robotics technology at scale across North America.

Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team
The Process Engineering Team within PMO drives deployment excellence and operational efficiency across Tech Deploy. We establish standardized processes, frameworks, and controls for the end-to-end deployment lifecycle — enabling scalable technology deployments through systematic process improvement, tool standardization, and continuous improvement. Our team develops value stream maps, defines adoption metrics, and implements governance mechanisms to ensure sustained operational performance and process consistency across all TD teams.

Basic qualifications

- Bachelor's degree in Engineering (Industrial or Mechanical), Operations Research, or related fields
- Experience developing and implementing of standards, policies and programs or equivalent
- 3+ years of experience in process engineering, process improvement, or operational excellence within a manufacturing, logistics, or technology deployment environment
- Experience with value stream mapping and Lean/Six Sigma methodologies
- Proficiency in data analysis and metrics development to measure process performance
- Experience working cross-functionally with multiple stakeholder teams
- Strong written and verbal communication skills

Preferred qualifications

- Master's degree in Engineering (Industrial or Mechanical), Operations Research, or related fields
- Lean Six Sigma Green Belt or Black Belt certification
- Experience with change management and driving tool/process adoption across organizations
- Familiarity with robotics, automation, or MHE technologies
- PMP or equivalent project management certification

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, Boston - 99,300.00 - 160,000.00 USD annually
USA, MA, N.Reading - 99,300.00 - 160,000.00 USD annually
USA, TN, Nashville - 94,300.00 - 160,000.00 USD annually
USA, TX, Austin - 99,300.00 - 160,000.00 USD annually

How we rate this

Process Engineer, North America Tech Deployment - PMO at Amazon rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Process Engineer, North America Tech Deployment - PMO is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The listed salary is $99k-$160k a year.
The role is based in US, MA, N.reading.
The job was posted on October 8, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Process EngineeringContinuous ImprovementValue Stream MappingSop DevelopmentData AnalysisLeanSix Sigma

Questions you could be asked

Tell me about a project where process engineering was part of your work. What did you do?
Tell me about a project where continuous improvement was part of your work. What did you do?
Tell me about a project where value stream mapping was part of your work. What did you do?
Tell me about a project where sop development was part of your work. What did you do?
Tell me about a project where data analysis was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Process Engineering, Continuous Improvement, Value Stream Mapping, Sop Development, and Data Analysis. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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