Process Improvement Specialist Intern - 2027, EUCF Learning

AI in this role

Optimize warehouse processes and automate tasks using data analytics and AI tools as an intern at Amazon.

ai-tools

process-improvementdata-analyticsautomationcontinuous-improvement

This role is based at our MME1 Fulfillment Center at Symmetry Park, Darlington.

Please note this is a warehouse/logistics environment located at a business park on the edge of Darlington.
While Darlington has excellent rail connections (East Coast Main Line), the site itself is approximately 3-4 km from the station with limited local bus services — having access to your own transport is an advantage

There’s a universe of opportunity at Amazon.

At Amazon, your career doesn’t follow a straight line. It accelerates, twists, and challenges you in ways you never expected. From the moment you join, you’re part of something big: building products or services that reach millions and shaping how people live, work, and connect every day. This is where your ideas turn into real impact.
You’ll work with world class tools, global platforms, and systems built to operate at an extraordinary scale. You’ll move fast, experiment and launch solutions that matter. With endless opportunities to explore across teams and roles, you’ll learn quickly, apply what you know and discover skills you didn’t know existed. This is an environment
designed for builders who want to see the impact of their work in the world. Ready to start your adventure?

What’s in it for you?
An internship at Amazon means real responsibility from day one. You’ll build, test, and learn alongside people who want to see you succeed, while making an impact that reaches far beyond campus.

Key job responsibilities
• Plan and implement continuous improvement initiatives designed to innovate the driver experience and make our processes more efficient
• Use AI tools and data analytics to identify process inefficiencies, automate repetitive tasks, and prototype solutions
• Analyse feedback and use data to own and implement process improvements at the site
• Work with station management and other stakeholders to identify and solve process-related issues
• Audit processes for compliance and work to close any gaps by supporting business decisions with analytics

A day in the life
As a Process Improvement Specialist, you will be at the forefront of making Amazon better – which means improving safety, productivity, and quality. Part of your role will involve running observations and audits to identify where processes could be enhanced. You will also use AI-powered tools to analyse data, generate insights, and accelerate the development of solutions — from automating reports to modelling the impact of process changes before implementation.

You will be based at one of our locations and accountable for positively influencing operational efficiency. If needed, you will carry out analysis at other local or national sites. On top of dealing with productivity and safety, you will have the opportunity to share best practices and ideas with our EU network. In this role, you will use data and AI to drive improvements and continue to grow our shipping capabilities.

Basic qualifications

- Speak, write, and read fluently in English at C1 level or above
- Work 40 hours/week minimum and commit to 3 to 12 month internship maximum
- Currently in your penultimate or final year and working towards a university degree in business, supply chain, transportation, economics or similar field
- Analytical skills with advanced level in Microsoft Excel (e.g., formulas, pivot tables, macros)
- Relevant fluency of communicating with a wide range of stakeholders, including your peers and leadership

Preferred qualifications

- Relevant understanding in using AI or digital tools to support analysis, automation, or problem-solving
- Understanding of Lean, Six Sigma, and Kaizen techniques
- Understanding of scripting tool such as Python or SQL would be advantageous
- Proficiency with supporting tools (e.g., Minitab, JMP, MS Excel, and MS Access)

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Process Improvement Specialist Intern - 2027, EUCF Learning at Amazon rates 45 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.

Classification

Uses AI. An ordinary role that requires AI tools.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

Process Improvement Specialist Intern - 2027, EUCF Learning is an open job at Amazon.
Level rates this role AI Level 2 of 4: Uses AI.
The role is based in GB, Darlington.
The job was posted on October 7, 2026.
Seniority: intern.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Process ImprovementData AnalyticsAutomationContinuous ImprovementAI Tools

Questions you could be asked

Tell me about a project where process improvement was part of your work. What did you do?
Tell me about a project where data analytics was part of your work. What did you do?
Tell me about a project where automation was part of your work. What did you do?
Tell me about a project where continuous improvement was part of your work. What did you do?
Walk me through how you've used AI Tools in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Process Improvement, Data Analytics, Automation, Continuous Improvement, and AI Tools. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
Put the AI tool in a bullet point about what you did, not just in a skills list — this role treats it as a required part of the job.

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