Emirates NBDProcessor - Escrow Services
Emirates NBD is hiring a Processor - Escrow Services. Level rates it ; you can apply on Level.
Level's read on this job
- On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
- The posting mentions Finacle, Bpm and Ems among its tools and skills.
- Level classes it as a mid-level role.
- Emirates NBD has 30 other open roles on Level.
AI in this role
Processor for Escrow Services to handle daily escrow operations, regulatory compliance, and transaction reconciliations.
Processor - Escrow Services is expected to provide superior client service experience and seamless delivery of all Escrow Operations & services in collaboration with his/her team. Processor - Escrow Services needs to ensure the services provided as an Account Trustee to Clients, internal and external stakeholders are in line with Real Estate Escrow, Common Area Escrow (JOP), Body Corporate Escrow, Commercial Escrow and bank’s process and guidelines.
Key Responsibilities:
- Handling day to day Escrow operations activities in compliance with Real Estate/DIFC/Common Area/Commercial Escrow Laws and Regulations and internal procedures related to these services within the timelines.
- Check daily transactions documents related to Developers, Unit Management, Projects, Payments, Deposits, Allocations, Unit Cancellation/Refund, Pending payments, Guarantee management, Retention transfer and others and ensure timely processing and confirmation to clients/stakeholders. Liaise with bank appointed engineer/s for obtaining their certification for release of payments. Ensure timely Reconciliation of internal and regulatory reports for sending it Regulatory/stakeholders within timelines.
- Check project wise reports and ensure project wise accounts are reconciled and up to date. Ensure all exceptions are escalated, approved and ratified. Ensure customer queries are responded within the timelines and confidentiality maintained. Liaise with concerned team for clarifications related to any transaction.
- Quick adaptability to new initiatives, systems or any changes in the existing process related to Escrow Operations & Services.
Support Product Managers / Business units operationally, ensuring customer satisfaction by transactions getting processed in line with regulatory/internal bank process, policy and procedures. Providing clarifications / seeking clarifications to and from internal / external customers for smooth completion of the request.
Analyze operational activities and provide ideas, recommendation and implement to reduce manual activities and enhance operational efficiency in compliance with the Operational and Regulatory guidelines.
Display subject matter expertise and ensure service quality meets customer’s, Regulatory and bank’s expectations.
Well versed with Finacle, BPM, EMS, Business Online, Payment Hub and other banking applications.
Reconcile audit report and timely submission of audit report to Regulatory/DIFC/Common Area in line with Regulatory guidelines for Account trustee, Developer, Common Area and Body Corporate.
Perform UAT for new/enhancement product releases, review and provide sign off to IT/stakeholders.
Closely liaise with Product team, Tanfeeth, IT and stakeholders for timely delivery of product launch/enhancements on production.
Key Qualifications:
UAE Nationals ONLY
Bachelor of Commerce or any equivalent degree
0-2 years of experience in Escrow Operations, Services and various aspects of banking.
- Result and client oriented with Excellent performance.
Preferably, versed with Finacle, BPM, EMS, smartBUSINESS, Payment Hub and other banking applications.
- Excellent knowledge on MS Word, Excel, Powerpoint
Business focused
Team Player
Passionate
Self and quick learner
Working in collaboration
Professional Expertise
Client & Regulatory Management
- Follow management guidelines
#LI-AG1
How we rate this
Processor - Escrow Services at Emirates NBD rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where escrow operations was part of your work. What did you do?
- Tell me about a project where reconciliation was part of your work. What did you do?
- Tell me about a project where transaction processing was part of your work. What did you do?
- Tell me about a project where regulatory compliance was part of your work. What did you do?
- Walk me through how you've used Finacle in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Escrow Operations, Reconciliation, Transaction Processing, Regulatory Compliance, and Finacle. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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