Professional & Business Services Global Director

At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark? Join us and be part of something bigger.

As Global Director, Professional & Business Services (PBS) at Kainos, you will lead the development and growth of our PBS business globally. You will define and execute the sector strategy, build market presence, shape strategic opportunities, sponsor key clients, and ensure our industry propositions translate into successful customer outcomes.

You will also lead a team of senior PBS architects, develop future talent within the PBS vertical, and build the propositions, intellectual property and delivery capability required to scale the business. The role combines industry leadership, business development, client sponsorship, people leadership and delivery oversight.

Key responsibilities:

• Own the global PBS strategy and growth plan, defining the priority sub-sectors, markets, propositions and strategic accounts where Kainos can differentiate and win.
• Build a sustainable global PBS pipeline with regional Sales, Account and Workday leaders. Bring an industry perspective to executive briefings, discovery sessions, workshops, proposals and strategic bids.
• Represent Kainos with senior customers, prospects and Workday stakeholders. Strengthen relationships across relevant Workday sales, industry and product organisations.
• Act as senior industry sponsor for selected strategic PBS customers. Maintain visibility of programme health and strategic objectives, build executive relationships, and identify opportunities to deepen the partnership alongside the relevant Client Director.
• Provide industry oversight to strategically important or complex PBS programmes, particularly during discovery, Phase 0, solution shaping, mobilisation and major design decisions.
• Define and develop PBS-specific propositions, accelerators and intellectual property, including reusable process models, reference architectures, decision frameworks and delivery assets.
• Translate learning from PBS engagements into repeatable approaches. Assess how Workday Financials, HCM, Planning, Professional Services Automation, data and AI can address evolving PBS business needs.
• Lead, develop and provide direction to a team of senior PBS architects. Deploy their expertise across strategic pursuits, programmes, propositions and customer relationships.
• Build a wider global community of PBS specialists across consulting, architecture, solutioning and delivery. Identify, coach and develop future talent within the PBS vertical, creating pathways into senior industry roles.
• Partner with Marketing to develop sector thought leadership, campaigns, events and customer stories that strengthen Kainos' credibility and market position.

Working relationships and accountability

You will report to the VP, Strategic Industries and work globally across Kainos' regional Sales and Delivery organisations. Key relationships include Workday Services and Financials leadership, Client Directors, Delivery leaders, Marketing, Alliances and relevant Workday industry, sales and product teams.

You are accountable for the development and growth of the PBS vertical, the quality and deployment of senior PBS architecture capability, and the evolution of our PBS propositions and talent pipeline.

Experience and capabilities

We are looking for a commercially strong industry leader who understands how Professional & Business Services organisations operate, can build credibility with senior customers, and can translate sector challenges into propositions, opportunities and successful transformation outcomes.

Essential requirements

• Significant leadership experience within Professional Services, Business Services, consulting or an organisation serving these sectors.
• Strong understanding of the PBS operating model and commercial drivers, including project economics, resource management, utilisation, revenue, profitability and workforce models.
• Evidence of leading business growth, strategic business development, major pursuits or senior client relationships.
• Experience leading senior practitioners, architects or specialist teams, with a track record of coaching, talent development and succession planning.
• Credibility operating with C-suite and senior customer stakeholders, including the ability to lead executive conversations and challenge constructively.
• Experience shaping complex business transformation programmes, propositions or solutions and connecting strategic intent to practical delivery choices.
• Strong commercial judgement, including the ability to qualify opportunities, explain value and risk, and align achievable scope and assumptions with Sales and Delivery leaders.
• Experience building reusable capability, such as industry propositions, reference approaches, accelerators, methodologies or thought leadership.

Desirable experience

• Experience with Workday or another major enterprise cloud platform.
• Knowledge of Workday Financial Management, HCM, Planning and/or Professional Services Automation.
• Experience developing an industry vertical, proposition or go-to-market strategy within a consulting or technology services organisation.
• Existing senior relationships across the Professional & Business Services ecosystem or with relevant Workday stakeholders.
• Experience building or scaling specialist industry architecture or consulting capability across multiple regions, particularly North America and EMEA.

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.

Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.

We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.