Program Manager, Amazon Flex Mexico

Amazon is hiring a Program Manager, Amazon Flex Mexico. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include program management, cross functional leadership and business development.
Level classifies it as a mid-level role.
Level lists 20,000+ other open roles at Amazon.

AI in this role

Program Manager for Amazon Flex New Business to scale the delivery partner network and manage strategic initiatives.

program-managementcross-functional-leadershipbusiness-developmentoperations

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages.

Within Amazon Flex we are rapidly growing as we stand up new business models to facilitate rapid growth for Amazon. This role affords an opportunity to work on the cutting edge of innovation, while facilitating creation of new business models. As the Program Manager for Amazon Flex New Business, you will own developing new business opportunities to utilize the Flex delivery partner network. To achieve your goals, you will work with functions that cut across the organization; including data science, technology, operations, and marketing.

Some of the key job functions of the Program Manager are:
- Work closely with finance, marketing, capacity management, data science, engineering, and program management on all strategic new business initiatives.
- Support new product and program launches including working with other programs and product management team leaders that wish to leverage Flex as a last mile solution.
- Make difficult resource trade-offs and align leadership on inputs, outputs, and priorities.

Key job responsibilities
Some of the key job functions of the Program Manager are:

Work closely with finance, marketing, capacity management, data science, engineering, and program management on all strategic new business initiatives.
Support new product and program launches including working with other programs and product management team leaders that wish to leverage Flex as a last mile solution.
Make difficult resource trade-offs and align leadership on inputs, outputs, and priorities.

Basic qualifications

- Bachelor's degree
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- Speak, write, and read fluently in English, and have the ability to take direction in English

Preferred qualifications

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Program Manager, Amazon Flex Mexico at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Program Manager, Amazon Flex Mexico is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in MX, Cdmx.
The job was posted on September 21, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementCross Functional LeadershipBusiness DevelopmentOperations

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where cross functional leadership was part of your work. What did you do?
Tell me about a project where business development was part of your work. What did you do?
Tell me about a project where operations was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Program Management, Cross Functional Leadership, Business Development, and Operations. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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