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Program Manager, Amazon Logistics

Amazon is hiring a Program Manager, Amazon Logistics in Mexico City, Mexico. Level rates it ; you can apply on Amazon.

Level's read on this job

  • Level rates this role Little AI ●○○○: aI is not part of the work.
  • The posting mentions program management, logistics and data analytics among its tools and skills.
  • Level classes it as a mid-level role.
  • Amazon has 20,000+ other open roles on Level.

AI in this role

Lead last-mile logistics program management and operational efficiency initiatives across delivery networks.

program-managementlogisticsdata-analyticsoperations-managementstakeholder-engagement
Amazon is seeking an exceptional Program Manager to join our Last Mile Logistics team and help shape the future of delivery operations.

Lead end-to-end Project Management of innovative solutions to enhance our customer delivery experience. This role combines strategic thinking with hands-on operational leadership to drive continuous improvement across our logistics network.



Key job responsibilities


Lead end-to-end project management, guiding initiatives from concept through implementation.
Build and maintain strong partnerships across internal and external stakeholders, utilizing advanced negotiation and communication skills to drive results.
Create and execute comprehensive network expansion strategies, including detailed roadmaps and implementation plans.
Navigate and thrive in ambiguous situations, making autonomous decisions while keeping stakeholders informed.
Strong self-starter mentality with proven ability to manage multiple priorities.
Leverage data analytics to optimize performance and guide strategic decision-making.
Provide leadership oversight for multiple locations while ensuring consistent operational excellence and compliance with Amazon standards.



A day in the life

Collaborate with cross-functional teams on ongoing projects and initiatives.
Travel and Meet with delivery service partners to review initiatives discuss strategic.
Generation documentation for project definition and budget approval.
Analyze delivery performance data from the previous day and create action plans for any areas needing improvement.
Meet with delivery service partners to review performance and discuss strategic improvements.
Participate in regional operations calls to align on network-wide initiatives and progress.
Plan and strategize for upcoming peak periods or special operations.
Document standard of operational process and initiatives playbooks.



About the team

Our Last Mile Logistics team is dedicated to delighting customers through efficient and reliable delivery services. We operate at the intersection of technology and operations, constantly innovating to improve the customer experience. We're passionate about solving complex challenges and building scalable solutions that support Amazon's growing logistics network.
We're looking for individuals who can operate independently in a fast-paced environment and are comfortable making decisions with incomplete information. Our team members must be able to navigate ambiguity while maintaining focus on delivering results.

Basic qualifications

- Bachelor's degree
- 5+ years of program or project management experience
- Speak, write, and read fluently in English
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Experience defining program requirements and using data and metrics to determine improvements
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field

Preferred qualifications

- Master's degree
- PMP certificate
- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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How we rate this

Program Manager, Amazon Logistics at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementLogisticsData AnalyticsOperations ManagementStakeholder Engagement

Questions you could be asked

  1. Tell me about a project where program management was part of your work. What did you do?
  2. Tell me about a project where logistics was part of your work. What did you do?
  3. Tell me about a project where data analytics was part of your work. What did you do?
  4. Tell me about a project where operations management was part of your work. What did you do?
  5. Tell me about a project where stakeholder engagement was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Program Management, Logistics, Data Analytics, Operations Management, and Stakeholder Engagement. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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