Program Manager, Amazon Pharmacy

Amazon is hiring a Program Manager, Amazon Pharmacy in Bengaluru, India. Level rates it ; you can apply on Level.

AI in this role

Drive strategic business initiatives, brand management, and operational excellence for Amazon Pharmacy in India.

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project-managementprogram-managementstakeholder-managementprocess-improvementbrand-management

About the Role:
We're seeking an experienced Program Manager to join our rapidly growing Pharmacy team. As a Program Manager, you will be responsible for driving multiple new business initiatives like scaling up specialist medicines, working on prescription partner management and driving initiatives that enhance customer experience across Amazon's pharmacy business.

Key job responsibilities
Project Management

Work on critical business projects including specialist medicines, prescription management, and more to drive business growth

Define project scope, goals, and deliverables in collaboration with senior management and stakeholders

Develop detailed project plans, track progress, and ensure timely delivery of milestones

Identify and resolve bottlenecks, dependencies, and risks proactively

Brand Management

Work with internal and external stakeholders to drive business metrics that directly impact seller and customer experience

Build and manage relationships with top pharmaceutical brands to improve selection, availability, and compliance

Drive brand registry adoption and work towards reducing customer contact rate (CCR) defects

Analyze brand performance data and develop strategies to improve key business metrics

Program Management

Create and maintain project plans, timelines, and documentation
Conduct regular business reviews and prepare executive-level presentations
Manage risk assessment and mitigation strategies
Drive data-driven decision making through analytics and reporting
Define and track program KPIs, OKRs, and success metrics
Develop scalable mechanisms and SOPs to ensure operational excellence

Stakeholder Management
Build and maintain strong relationships with cross-functional teams including Product, Tech, Operations and Category teams
Collaborate with external partners and vendors (e.g., pharmacy chains, prescription partners, brand principals)

Communicate project status and escalations to senior leadership

Influence without authority across teams to drive alignment and execution

About the team
Amazon Pharmacy is revolutionizing how customers access healthcare products and medications. We're building innovative solutions to make healthcare more accessible and affordable for customers across India.

Basic qualifications

- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements

Preferred qualifications

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Program Manager, Amazon Pharmacy at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

Program Manager, Amazon Pharmacy is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, KA, Bengaluru.
The job was posted on October 7, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Project ManagementProgram ManagementStakeholder ManagementProcess ImprovementBrand ManagementMs ExcelMs Word

Questions you could be asked

Tell me about a project where project management was part of your work. What did you do?
Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where stakeholder management was part of your work. What did you do?
Tell me about a project where process improvement was part of your work. What did you do?
Tell me about a project where brand management was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Project Management, Program Management, Stakeholder Management, Process Improvement, and Brand Management. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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