Program Manager II, BAR, BAR

Amazon is hiring a Program Manager II, BAR, BAR in Hyderabad, India. Level rates it ; you can apply on Amazon.

Level's read on this job

Works on AI ●●●○ is how Level rates this role: the daily work is on AI products, without building the model.
The posting mentions Python, LLM and program management among its tools and skills.
Level classes it as a mid-level role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Lead the design and implementation of LLM and ML-based automation solutions for risk management and operational processes.

PythonLLM

program-managementrisk-managementprocess-optimizationautomation

At Amazon, we are working to be the earth's most customer - centric company. If you would like to help us build the place that help customers get their issues resolved in the fastest time possible, this is your chance to make history.
We are looking for an exceptional Risk Manager to join our BAR team to lead automation solution from scratch (LLM,ML model based, Python) . Our team supports and optimizes process across operations sites that help minimize defects and improve SX. We build new models and optimization tools that help to scale quality audit mechanism.

Key job responsibilities
Designing systems that increase critical-to-quality (CTQ) business needs by improving integration of people, materials, equipment, software, and finance.

Leveraging and integrating advanced technology like LLM, Automations into process design to maximize return on investment and minimize costs.

Innovating and designing new or improved processes to support the business needs.

Conducting detailed process analysis including time and motion studies, and safety/ergonomic, process complexity, cost and environmental impact analysis.

Recommending and implementing changes to procedures, work methods, and labor standards based on these analyses.

Project and Change management from conception to completion.

Build and publish critical data for understanding areas of financial opportunity and continuous improvement activity results, analyze root causes of difficult problems using statistical tools, and support the creation of reports and executive level documents.

Experience working in or supporting a fast-paced operations environment

About the team
Business Assessment and Reinforcement (BAR) owns risk mining and audit for high judgement complex decisions including one
way door inventory disposal and funds withholding decisions that routinely end in litigation. We support SPIV & FRM orgs to drive
improvements in investigation judgement and accuracy in enforcement decisions along with driving innovation and business
excellence based on inspection of operational processes and requirements from our partner teams. We implement ops efficiency
solutions on behalf for ops and program teams by identifying and fixing gaps where confirmed bad actors have a good experience or good
sellers have a bad experience.

Basic qualifications

- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements

Preferred qualifications

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Program Manager II, BAR, BAR at Amazon rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Program Manager II, BAR, BAR is an open job at Amazon.
Level rates this role AI Level 3 of 4: Works on AI.
The role is based in IN, TS, Hyderabad.
The job was posted on September 2, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementRisk ManagementProcess OptimizationAutomationPythonLLM

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where risk management was part of your work. What did you do?
Tell me about a project where process optimization was part of your work. What did you do?
Tell me about a project where automation was part of your work. What did you do?
Walk me through how you've used Python in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Program Management, Risk Management, Process Optimization, Automation, and Python. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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