Level

Amazon

Program Manager II, Rapid and Rural Logistics

Amazon is hiring a Program Manager II, Rapid and Rural Logistics in Bellevue, United States. It pays $82k-$143k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

  • Little AI ●○○○ is how Level rates this role: aI is not part of the work.
  • The posting mentions Excel, program management and logistics among its tools and skills.
  • Level classes it as a mid-level role.
  • Amazon has 21,000+ other open roles on Level.

AI in this role

Manage grocery delivery programs and optimize logistics operations using data-driven insights.

excel
program-managementlogisticsdata-analysiscross-functional-leadershipoperations
Are you ready to transform how Amazon delivers groceries to customers across North America? Join the Rapid and Rural Logistics organization where you'll tackle complex, high-impact problems at scale. This role puts you at the center of Amazon Grocery delivery execution, where your strategic thinking and analytical skills will directly improve the shopping experience for millions of customers.

As a Program Manager II, you'll drive end-to-end program ownership for initiatives spanning a wide range of stores across North America. You'll work backwards from customer needs, diving deep into operational challenges and scaling innovative solutions that enhance delivery speed, reliability, and reach. If you're passionate about solving ambiguous business problems through data-driven insights and cross-functional collaboration, this is your opportunity to make a meaningful impact on how customers receive their groceries.

Key job responsibilities
- Manage and prioritize complex, cross-functional program life-cycles that improve Amazon Grocery delivery execution across multiple stores in North America, driving results that impact operations and customer experience
- Proactively identify operational improvement opportunities by analyzing performance data, diving deep into delivery trends, and defining scalable solutions that address systemic challenges across the logistics network
- Collaborate tactically with product, operations, engineering, and field teams to align stakeholder needs, remove blockers, and deliver program milestones on time while managing dependencies and mitigating risks
- Define program scope and objectives for new initiatives, establishing key performance indicators and tracking mechanisms to measure progress and quantify impact with data-driven insights
- Communicate program status and strategic trade-offs clearly to stakeholders at all levels through business reviews, working documentation, and escalations when needed to accelerate decision-making and maintain alignment

A day in the life
You'll start your day analyzing delivery performance metrics across stores, identifying trends that signal opportunities for improvement. Throughout the day, you'll facilitate alignment sessions with cross-functional partners—operations teams, engineers, and field leaders—to scope solutions and clear blockers. You'll spend time diving deep into root causes of delivery challenges, translating complex data into actionable insights. Between stakeholder updates and strategic planning sessions, you'll proactively reach out to partner teams to ensure programs stay on track and risks are mitigated before they impact customers.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan  

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team
The Rapid and Rural Logistics organization is focused on revolutionizing Amazon Grocery delivery execution across North America. Our team works at the intersection of logistics innovation and customer obsession, building systems and processes that bring fresh groceries to customers faster and more reliably than ever before.

We tackle some of the most challenging problems in last-mile delivery, from optimizing routes in rural areas to scaling operations during peak demand. Our culture thrives on collaboration, data-driven decision-making, and continuous improvement. Join a team where your ideas will shape the future of grocery logistics and where every program you lead directly enhances the lives of customers who depend on Amazon for their daily needs.

Basic qualifications

- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Experience with SQL

Preferred qualifications

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience implementing repeatable processes and driving automation or standardization
- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.



USA, NY, New York - 81,600.00 - 142,800.00 USD annually
USA, TN, Nashville - 66,800.00 - 116,800.00 USD annually
USA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually

How we rate this

Program Manager II, Rapid and Rural Logistics at Amazon rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementLogisticsData AnalysisCross Functional LeadershipOperationsExcel

Questions you could be asked

  1. Tell me about a project where program management was part of your work. What did you do?
  2. Tell me about a project where logistics was part of your work. What did you do?
  3. Tell me about a project where data analysis was part of your work. What did you do?
  4. Tell me about a project where cross functional leadership was part of your work. What did you do?
  5. Tell me about a project where operations was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Program Management, Logistics, Data Analysis, Cross Functional Leadership, and Operations. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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