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Capita

Programme Director

Capita is hiring a Programme Director for a remote role open to applicants in United Kingdom. Level rates it ; you can apply on Capita.

Level's read on this job

  • Level rates this role Little AI ●○○○: aI is not part of the work.
  • This is listed as a remote role.
  • The posting mentions Msp, Prince2 and Agile among its tools and skills.
  • Capita has 112 other open roles on Level.
  • Posted within the past week.

AI in this role

Leads the successful delivery, governance, and strategic leadership of the Education Network Northern Ireland programme.

mspprince2agilepmp
program-managementstrategic-leadershipgovernancestakeholder-management
The Programme Director is accountable for the successful delivery, governance and strategic leadership of the Education Network Northern Ireland (ENNI) programme. The role ensures contractual commitments, transformation initiatives, service improvements and customer outcomes are delivered safely, effectively and in line with agreed timelines, quality standards and budget.

Job title:

Programme Director

Job Description:

This role is based in Northern Ireland. The role is predominantly home-based but should you need to go into the office, you’ll attend our Antrim location.

 

We’re truly committed to building a diverse and representative workforce and as part of our strategic plans we are aiming to accelerate gender and ethnic representation in leadership. As such we would particularly welcome applications from people who are female and/or are from Black, Asian and other ethnic minority backgrounds

 

What you’ll be doing

  • Lead end-to-end delivery of the ENNI programme and associated projects. 
  • Maintain the integrated programme roadmap, plan, dependencies and delivery strategy. 
  • Provide leadership to project managers, PMO resources and multidisciplinary delivery teams. 
  • Own programme governance, reporting, assurance, RAID, change control and escalation. 
  • Lead recovery planning where delivery, timelines or customer commitments are at risk. 
  • Build trusted relationships with senior Education Authority, partner and Capita stakeholders. 
  • Maintain oversight of budgets, forecasts, commercial performance and contractual obligations. 
  • Drive a culture of professionalism, ownership, collaboration and continuous improvement. 

 

What we’re looking for

Essential

  • Significant experience leading large-scale managed services, technology transformation or complex change programmes. 
  • Demonstrable delivery success within regulated, public sector or similarly complex environments. 
  • Strong programme governance, risk, financial and commercial management capability. 
  • Experience leading multidisciplinary teams and managing third-party suppliers. 
  • Credible executive-level communication, negotiation and stakeholder management skills. 
  • Ability to turn complex delivery challenges into clear decisions, recovery actions and measurable outcomes. 

Desirable

  • Experience within education, government or large outsourced service environments. 
  • MSP Practitioner, PRINCE2 Practitioner, Agile, PMP or equivalent programme management qualification. 
  • Experience of major transition, transformation, service modernisation or customer recovery. 

 

About ENNI

ENNI is the core education technology managed service currently delivered by Capita for the Education Authority in Northern Ireland. The service supports schools and the wider education technology environment while the account also manages substantial change, lifecycle, commercial, governance and transition activity.

 

What’s in it for you?

  • Competitive salary, dependent on experience, plus bonus.
  • 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career.


Join us and discover a career with purpose. #CareersWithPurpose🤝 Customer first, always​🧑‍💻 Fearless innovation​✅ Achieve together​💙 Everyone is valued 


What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. 


Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss. 


For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.


If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com

Location:

Home Based - NI

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

How we rate this

Programme Director at Capita rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementStrategic LeadershipGovernanceStakeholder ManagementMspPrince2AgilePmp

Questions you could be asked

  1. Tell me about a project where program management was part of your work. What did you do?
  2. Tell me about a project where strategic leadership was part of your work. What did you do?
  3. Tell me about a project where governance was part of your work. What did you do?
  4. Tell me about a project where stakeholder management was part of your work. What did you do?
  5. Walk me through how you've used Msp in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Program Management, Strategic Leadership, Governance, Stakeholder Management, and Msp. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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