Quality Associate at UPS

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

As a Quality Associate at UPS, you play a key role in safeguarding product quality and driving continuous improvement. You inspect manufacturing quality, document findings, and help ensure compliance with customer, industry, and regulatory standards. In this role, you'll contribute to process improvements, monitor quality performance, and support the delivery of exceptional service to our customers.

What you'll do:

• Support Aerospace quality activities and maintain Quality Management System (QMS) documentation, records, and quality controls in line with ISO 9001, AS9120, customer requirements, internal standards, and applicable regulations.
• Help ensure ongoing compliance with ISO 9001 and AS9120 by monitoring requirements, identifying gaps, and coordinating follow-up actions with key stakeholders.
• Coordinate and monitor customer- and product-specific Aerospace quality requirements, ensuring they are understood and applied across relevant processes.
• Support internal, customer, certification, and product-specific audits by preparing evidence, following up on findings, and tracking corrective actions through to completion.
• Maintain and update QMS procedures, work instructions, forms, and quality records to ensure continued compliance and accuracy.
• Assist with the registration, investigation, root-cause analysis, and follow-up of quality issues, audit findings, and customer complaints.
• Perform quality checks and support the monitoring, measurement, and review of processes that impact product and service quality, with a focus on Aerospace activities.
• Prepare quality data and reporting inputs for QMS performance reviews and Management Review meetings, including audit outcomes, corrective actions, quality performance, and improvement opportunities.
• Champion a culture of quality and continuous improvement by supporting cross-functional initiatives that enhance process control, compliance, and customer satisfaction.

What you’ll get:

• A competitive starting salary from €2,996 gross per month, based on your experience and qualifications;
• 29 vacation days based on a full-time employment contract, giving you plenty of time to recharge;
• An attractive benefits package, including an 8% holiday allowance, travel reimbursement, a company pension plan, collective health insurance, a bike scheme, and discounts on gym memberships;
• Extensive learning and development opportunities, with access to training programs that support both your professional and personal growth;
• Excellent career prospects within a global organization that truly believes in its "Promotion from Within" culture, helping you build a long-term career at UPS.

What you’ll need:

• Experience working within a Quality Management System (QMS) environment;
• Strong working knowledge of Microsoft Excel, Outlook, and Word;
• Excellent written and verbal communication skills in English;
• Knowledge of, or experience with ISO 9001 and/or AS9120 standards is preferred;
• Previous experience in Aerospace quality activities is considered an asset;
• Quality- and compliance-focused, with strong attention to detail;
• Strong communication and cross-functional collaboration skills.

If you're ready to contribute to a world-class organization and grow your career in quality management, we'd love to welcome you to our team. Apply today and become our next Quality Associate at UPS!

Employee Type:

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.