Quality Associate Manager - Fruits and Vegetables

BUSINESS INTRODUCTION
Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE
Quality Associate Manager - Fruits & Vegetables | MAF Retail | Head Office Egypt

ROLE SUMMARY
The Quality Associate Manager – Fruits & Vegetables is responsible for ensuring the quality, safety, and regulatory compliance of F&V products across stores, warehouses, suppliers, and Private Label activities. The role oversees quality inspections, laboratory analysis, supplier audits, customer complaints, recalls, and corrective action plans to maintain consistent F&V standards. It also ensures effective coordination with internal teams, and suppliers.

ROLE PROFILE

• Follow up on Quality processes associated with the development, sourcing and monitoring of Fresh Fruits & Vegetables (F&V) products, including lab analysis, quality inspections, audits, shelf-life monitoring and customer complaints.
• Support Private Label F&V development by revising technical documents related to Private Label development in MAF operating countries and ensure compliance with Carrefour quality policy, F&V specifications and local regulations.
• Maintain good communication with other Quality teams in the stores, F&V operations, suppliers and local authorities to guarantee the professional image of the department and ensure consistent F&V quality standards.
• Maintain good communication with quality service providers and laboratories to guarantee the professional image of the company and ensure timely completion and follow-up of F&V quality analyses.
• Manage customer complaints, product recalls and quality investigations related to F&V products at store and warehouse level, including root-cause analysis and follow-up of corrective actions.
• Follow up on F&V product specifications and quality requirements, including freshness, appearance, maturity, size, defects, packaging, storage conditions and shelf-life requirements, where applicable.
• Follow up on F&V supplier audit schedules, audit reports and corrective action plans, ensuring timely closure of identified quality non-conformities.
• Manage all the communications with service providers and evaluate their performance

REQUIREMENTS

• Bachelor’s Degree in agriculture or Science
• 5-7 years of experience in Quality field for Fruits and Vegetables is a must
• ISO 22000 , HACCP, IFS, BRCGS, global gap are preferred
• Experience in import and export

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.