Quality Audit Representative, ICMRS Auditing

Amazon is hiring a Quality Audit Representative, ICMRS Auditing in Hyderabad, India. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions quality assurance, audit and monitoring among its tools and skills.
Amazon has 20,000+ other open roles on Level.

AI in this role

Review CCTV footage and conduct quality audits for Amazon supply chain operations.

quality-assuranceauditmonitoringcctv

NOC (Network Operations Center) is the centralized command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting India. It ensures timely tracking procurement and movement between various Amazon hubs. In case of any exceptions, NOC steps in to resolve the issues by keeping the stakeholders informed on the proceedings. Along with this tactical problem-solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.

Key job responsibilities
Responsibilities include, but are not limited to:
1. Watch CCTV camera recordings from Amazon operations sites and check whether the activities on video follow the correct process, by answering a set of defined audit questions for each site.
2. Use the camera viewing software to find and open the right camera for a given location and time, and look closely at the footage to spot any process gaps or incorrect handling.
3. Complete the number of audits assigned for your shift each day, keeping both speed and accuracy at the expected level.
4. Build familiarity with how each site is laid out, how packages move through it, and how the cameras are named and positioned, so that you can quickly locate the correct footage to review.
5. Record your findings in the audit system, take screenshots as proof wherever a process is not being followed, and save that proof in the right place within the required time.
6. Follow the step by step checks defined for each audit question, and raise anything unclear or unusual to your team lead or manager.
7. Share your audit results on the schedule set for each audit type, whether that is daily, weekly, or once in two weeks.
8. Treat all video footage and findings as confidential, and follow the rules on data privacy and camera access at all times.
9. Take part in the training and practice when you join, including watching experienced auditors at work and then being observed yourself, and learn to handle more than one type of audit.
10. Meet the quality standards set for audit accuracy, and take part in the review sessions that check and improve the quality of audits.

Basic qualifications

- Bachelor's degree or equivalent
- Experience with the Microsoft Office Suite including Word, Outlook, and Excel
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in managing and troublshooting network

Preferred qualifications

- Experience managing contract security and physical security operation programs such as access control/intrusion detection and CCTV surveillance systems
- Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Experience working in a fast-paced and ambiguous environment
- Experience prioritizing and managing multiple responsibilities

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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How we rate this

Quality Audit Representative, ICMRS Auditing at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Quality Audit Representative, ICMRS Auditing is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, TS, Hyderabad.
The job was posted on October 16, 2026.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Quality AssuranceAuditMonitoringCctv

Questions you could be asked

Tell me about a project where quality assurance was part of your work. What did you do?
Tell me about a project where audit was part of your work. What did you do?
Tell me about a project where monitoring was part of your work. What did you do?
Tell me about a project where cctv was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Quality Assurance, Audit, Monitoring, and Cctv. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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