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Amazon

Quick Commerce Senior Planning Manager, EU CO Quick Commerce

Amazon is hiring a Quick Commerce Senior Planning Manager, EU CO Quick Commerce in Barcelona, Spain. Level rates it ; you can apply on Amazon.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • Tools and skills the posting cites include Excel, operations management and process optimization.
  • Level classifies it as a senior role.
  • Level lists 20,000+ other open roles at Amazon.

AI in this role

Owns operational mechanisms and process improvements across the EU quick commerce delivery network.

excel
operations-managementprocess-optimizationsupply-chainperformance-managementstakeholder-management
Are you ready to be part of Amazon's most innovative and fastest-growing delivery service?
We're revolutionizing the retail landscape by building an ultra-fast delivery service that will delight customers across major European cities. Our Quick Commerce initiative represents the next frontier in customer obsession, focused on bringing essential items to customers faster than ever before.

As senior Planning Manager in Quick Commerce Central Operations, you will own the operational mechanisms, processes, and communication frameworks that enable seamless execution across the EU Quick Commerce network. You will lead business reviews, design and implement standard work, and drive continuous improvement initiatives that enhance performance, reduce defects, and scale operations. You will work closely with schedulers, site operators, delivery partners, and cross-functional stakeholders to ensure operational excellence and protect customer promise.

We're looking for individuals who embody our bias for action, can think big, and are excited about solving complex logistics challenges in real-time. You'll be part of a team that's building the future of retail, working across EU markets to ensure we maintain our promise of ultra-fast delivery to our customers.

The position offers a 10h20 to 18h30 fix schedule, with working days being Tuesday to Saturday. An provides a career growth plan to continue developing in our organization

Key job responsibilities
Business Reviews & Performance Management

* Lead and facilitate daily, weekly, and monthly business reviews across the Quick Commerce network, driving accountability and action on key performance metrics
* Design and implement business review mechanisms that enable data-driven decision making and rapid issue resolution
* Create and maintain performance dashboards and reporting mechanisms that provide visibility into operational health

Process Design & Standard Work

* Define and document standard operating procedures for shift handovers, ensuring seamless continuity of operations across time zones and shifts
* Develop scalable standard work that enables consistent execution across multiple stores and markets
* Design and implement quality control mechanisms to ensure adherence to standard work

Communication & Stakeholder Management

* Build and optimize communication mechanisms between Central Operations, stores, delivery partners, and cross-functional teams
* Establish clear escalation paths and communication protocols for operational issues
* Facilitate information flow across shifts, ensuring critical context is preserved during handovers
* Partner with operations teams, delivery partners, and stakeholders to align on priorities and resolve systemic issues
* Act as an escalation point for complex operational challenges requiring cross-functional coordination

Data Analysis & Insights
* Analyze large, complex datasets to identify trends, risks, and opportunities for improvement
* Use data to inform operational decisions, capacity planning, and resource allocation

About the team
You will balance leading business reviews with designing operational improvements and supporting live operations. Your day may include facilitating a network-wide DBR, deep diving on delivery performance trends, collaborating with schedulers on shift handover protocols, partnering with site operators on process gaps, and analyzing data to inform capacity decisions. You will continuously evaluate opportunities to improve delivery speed, quality, and cost while contributing to the long-term strategy of Quick Commerce operations.

Basic qualifications

- Experience in people management
- Experience communicating complex information and solutions to senior stakeholders and influencing decisions, or experience communicating results to senior leadership
- Experience using data analysis to drive business decisions
- Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner
- Bachelor's degree in a relevant field or equivalent work experience

Preferred qualifications

- Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred
- Experience performing data analysis in manufacturing, production, distribution, logistics environments, retail, or grocery in a management role
- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Quick Commerce Senior Planning Manager, EU CO Quick Commerce at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Operations ManagementProcess OptimizationSupply ChainPerformance ManagementStakeholder ManagementExcel

Questions you could be asked

  1. Tell me about a project where operations management was part of your work. What did you do?
  2. Tell me about a project where process optimization was part of your work. What did you do?
  3. Tell me about a project where supply chain was part of your work. What did you do?
  4. Tell me about a project where performance management was part of your work. What did you do?
  5. Tell me about a project where stakeholder management was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Operations Management, Process Optimization, Supply Chain, Performance Management, and Stakeholder Management. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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