Regional Credit Controller - 12M FTC

KONE is hiring a Regional Credit Controller - 12M FTC. Level rates it ; you can apply on KONE.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Some of the work can be done remotely, according to the posting.
The posting mentions SAP, Excel and credit control among its tools and skills.
KONE has 925 other open roles on Level.
Posted within the past two weeks.

AI in this role

Conduct collection activities, manage debtors, reconcile accounts, and resolve invoice disputes as a Regional Credit Controller.

sapexcel

credit-controldebt-collectionreconciliationdispute-resolution

The Regional Credit Controller reports into the Regional Credit Control Team Leader and is responsible to conduct collection activities by email and telephone, managing the debtors, ensuring timely payments are made, reconciling accounts, and resolving account queries, invoice disputes and aged debt recovery for regional customers.

This is a 12M FTC.

Responsibilities will include (but not limited to):

Taking responsibility for debt accounts to ensure the monies owed are collected in line with agreed payment days and any outstanding issues are resolved.
Ensuring that debt is collected within set targets and outstanding monies are actively chased.
Identifying, recording, and processing end to end dispute resolution.
Conducting collection calls in a structured way and updating and maintaining notes in multiple systems.
Managing customers with complex billing requirements across multiple sites.
Implementing recovery procedures for debts through the legal process where necessary.
Recording invoice disputes in credit management system.
Resolving invoice disputes, to conduct investigation through to root cause resolution and systems or process fix.
Processing credit and credit re-bill requests in the system as required.
Responsible for account reconciliations end to end AR.
Attending regular regional debt calls and ledger reviews.
Building and maintaining excellent working relationships with customers and internal key stake holders.

Skills & Experiences:

At least two years’ experience of Credit Control and Debt Collection or Customer Service dispute resolution.
Comfortable working in a high volume and fast-paced environment.
Service background is desirable.
Good communications in both written & spoken English.
User knowledge of SAP is desirable.
Sound IT skills - Intermediate Excel (Pivot Tables, VLU).
Competent negotiator and influencer.
Detail focused.
Collaborative team player and able to work independently.

What KONE can offer:

We offer a competitive salary, 25 days + Bank Holidays +1 paid Volunteering Day, Company Pension Scheme, Quarterly Commission & Hybrid Working.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

How we rate this

Regional Credit Controller - 12M FTC at KONE rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Regional Credit Controller - 12M FTC is an open job at KONE.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Woking and is marked remote.
The job was posted on October 21, 2026.
Seniority: mid.
Applications are handled by KONE. Apply on KONE

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Credit ControlDebt CollectionReconciliationDispute ResolutionSAPExcel

Questions you could be asked

Tell me about a project where credit control was part of your work. What did you do?
Tell me about a project where debt collection was part of your work. What did you do?
Tell me about a project where reconciliation was part of your work. What did you do?
Tell me about a project where dispute resolution was part of your work. What did you do?
Walk me through how you've used SAP in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Credit Control, Debt Collection, Reconciliation, Dispute Resolution, and SAP. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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