Regional HR Manager, SSD, SSD/QC PXT
AI in this role
At Amazon we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the biggest, best and most reliable place to buy anything online, this is your chance to make history. We are looking for a dynamic leader to join our Human Resources team as the Regional HR Manager working with SSD JP.
This role reports to the Sr Manager HR SSD/QC JP, and is the HR partner to the regional leaders of SSD JP. The HRBPs in the Delivery stations will report to the Regional HR Manager. The location of the role is flexible.
The Regional HR Manager has three critical deliverables:
Ensure Amazon’s customer-centric culture runs deep – it is at the heart of who we are, and every associate in the Customer Service network must feel the same sense of ownership, innovation, and hustle. Work Hard. Have Fun. Make History.
Build big leaders who care – about customers, about their people, about results.
Obsess on improving and simplifying things – processes, tools, communication, and measures – we iterate and improve constantly.
The Regional HR Manager is responsible for all areas of HR for this client group – including developing a strategic partnership with its business leaders, recruiting, associate engagement, leadership and talent development, performance management, organizational development, compensation and communications. The Regional HR Manager will also be an active member of the HR network, driving and supporting global initiatives with team members in the U.S., Europe and Asia and other Geo. Finally, the person in this role will be responsible for ongoing HR improvements to ensure we provide the best associate experience, while providing critical leadership and coaching to business leaders.
At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.
Basic qualifications
- Bachelor's degree or above
- 5+ years of human resources leadership, or 5+ years of equivalent experience
Preferred qualifications
- Speak, write, and read fluently in Japanese
- Experience supporting hourly employee client groups (warehouse/distribution, manufacturing, or call center environments)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
How we score this
Regional HR Manager, SSD, SSD/QC PXT at Amazon scores 31 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.
Classification
AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.
- AI Level 480 to 100
- AI Level 360 to 79
- AI Level 240 to 59
- AI Level 10 to 39
Bands come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
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