PhilipsRegional LATAM Informatics Delivery Manager
Philips is hiring a Regional LATAM Informatics Delivery Manager. Level rates it ; you can apply on Philips.
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- The posting mentions service delivery, team leadership and revenue forecasting among its tools and skills.
- Level classes it as a lead role.
- Philips has 807 other open roles on Level.
AI in this role
Lead clinical informatics service delivery and operations across Latin America, focusing on performance and customer experience.
Job Title
Regional LATAM Informatics Delivery ManagerJob Description
Regional LATAM Informatics Delivery Manager | Barueri, BrazilLead Clinical Informatics service delivery across Latin America, improving customer experience, operational performance, and business results.Your role:
- Lead Clinical Informatics service delivery across Latin America, including team performance, customer escalations, and partner delivery.
- Build strong relationships with customers, internal teams, and senior stakeholders across the region.
- Improve business performance through accurate revenue forecasting, clear governance, and performance tracking.
- Lead and develop a diverse, multicultural team, creating a culture of accountability, trust, and collaboration.
- Help expand delivery capabilities by developing partners and improving service processes. This role follows a hybrid model, with three days per week in Barueri.
You’re the right fit if:
- You have strong experience leading service delivery or service operations across multiple countries.
- Your skills include people leadership, revenue forecasting, performance management, partner development, and continuous improvement.
- You have a customer-success mindset and experience handling complex customer situations and escalations.
- You’re fluent in English and bring strong communication, decision-making, and leadership skills.
- Experience in information technology, healthcare, banking, or another regulated industry is preferred. Knowledge of Clinical Informatics and practical Lean experience are a plus.
In return, we offer you
A progressive career development opportunity in a promising industry. Philips is one of the best in-class organization that offers you big exposure and long-term career development such as internal transfer and international mobility opportunities.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
How we rate this
Regional LATAM Informatics Delivery Manager at Philips rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where service delivery was part of your work. What did you do?
- Tell me about a project where team leadership was part of your work. What did you do?
- Tell me about a project where revenue forecasting was part of your work. What did you do?
- Tell me about a project where stakeholder management was part of your work. What did you do?
- Tell me about a project where continuous improvement was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Service Delivery, Team Leadership, Revenue Forecasting, Stakeholder Management, and Continuous Improvement. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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