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RELX

Registration Lead, Product Success - FTC until Jan 2028

RELX is hiring a Registration Lead, Product Success - FTC until Jan 2028. Level rates it ; you can apply on RELX.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • The posting mentions Cms, Ecommerce Platforms and team leadership among its tools and skills.
  • Level classes it as a lead role.
  • RELX has 801 other open roles on Level.
  • Posted in the last few days.

AI in this role

Registration Lead to manage team delivery, system configuration, and operational excellence for digital event registration systems.

CmsEcommerce Platforms
team-leadershipproject-managementsystem-configurationquality-assurancestakeholder-management

**This is a fixed term contract until Jan 2028**

Are you passionate about leading high-performing teams and delivering operational excellence at scale?


Do you thrive on driving quality, stakeholder collaboration, and continuous improvement while ensuring outstanding customer experiences?

About our Team

RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.

About the Role

As a leader within our Product Success function, you will empower teams to deliver consistent, high-quality online registration outcomes across a portfolio of events. Combining people leadership with technical and operational oversight, you will ensure registration systems are configured accurately, operate reliably and are supported by robust quality controls, while driving continuous improvement across our registration operations.

Responsibilities

  • Empower the team to deliver consistent, high-quality registration outcomes across all events.
  • Ensure standards, controls, and best practices are consistently applied.
  • Champion operational excellence through performance monitoring and continuous improvement initiatives.
  • Oversee the configuration, testing, and governance of registration systems.
  • Manage technical accuracy, identify risks, and ensure timely issue resolution.
  • Lead stakeholder engagement and alignment throughout project delivery.
  • Drive customer and stakeholder satisfaction by managing escalations effectively.
  • Ensure operational processes are robust, scalable, and aligned with business objectives.

Requirements

  • Experience managing risks and ensuring operational reliability.
  • Strong project management and organisational capabilities.
  • Effective communication and leadership skills with a focus on team development and engagement.
  • Experience leading a system configuration, digital operations, web production or similar technical delivery team.
  • Practical understanding of system configuration, testing, quality assurance and issue resolution.
  • Experience working with online registration, CMS, eCommerce or comparable digital platforms.
  • Experience within event registration or registration technology would be highly desirable.
  • Strong stakeholder management skills, with the ability to translate business requirements into effective technical solutions

Work in a Way That Works for You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit http://www.rxglobal.com

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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How we rate this

Registration Lead, Product Success - FTC until Jan 2028 at RELX rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Team LeadershipProject ManagementSystem ConfigurationQuality AssuranceStakeholder ManagementCmsEcommerce Platforms

Questions you could be asked

  1. Tell me about a project where team leadership was part of your work. What did you do?
  2. Tell me about a project where project management was part of your work. What did you do?
  3. Tell me about a project where system configuration was part of your work. What did you do?
  4. Tell me about a project where quality assurance was part of your work. What did you do?
  5. Tell me about a project where stakeholder management was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Team Leadership, Project Management, System Configuration, Quality Assurance, and Stakeholder Management. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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