Resilience Programme Manager

Purpose of the role

Responsible for broader, strategic objectives across multiple projects, with a long-term, cross-functional focus.

Accountabilities

• Scope Management: Oversees a collection of related projects that together aim to achieve broader strategic business objectives. Their focus is on the long-term benefits and ensuring the alignment of projects with the organization’s goals.
• Strategic Focus: Focuses on strategic, high-level outcomes. They are responsible for the overall success and continuous alignment of projects to the organization’s business strategy.
• Time Horizon: Typically works over a longer time horizon, as programs may span months or years and involve multiple phases and projects.
• Stakeholder Management: Manages a wide range of stakeholders across various projects, including executives, project managers, and external clients. They ensure communication and alignment across all projects within the program.
• Risk and Issue Management: Manages risks and issues at a higher level, focusing on cross-project dependencies and potential impacts on the broader program or business strategy..
• Resource Management: Responsible for allocating resources across multiple projects, balancing priorities, and ensuring that resources are used efficiently across the program.
• Financial Management: Manages the overall program budget, tracking the financial health of multiple projects and ensuring that the program as a whole delivers value.
• Metrics: Measures success based on the cumulative benefits delivered by all the projects within the program. They look at business outcomes, value creation, and alignment with strategic goals.
• Change Management: Deals with change at a macro level, ensuring that changes across projects are managed cohesively and don’t negatively impact the overall program.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a Resilience Programme Manager at Barclays, where you will lead change programmes that strengthen the resilience of the bank. You will deliver bank wide resilience strategies & capabilities impacting technology, third parties, people and premises.

You will provide senior programme leadership and resilience expertise, translate strategic priorities into clear delivery plans, drive automation and continuous improvement, and bring together Technology, Operations, Property, Workplace, Security, and business teams to deliver sustainable resilience outcomes.

To be successful as a Resilience Programme Manager, you must have the following essential skills:

• Proven experience leading complex, cross-functional change or transformation programmes, with the ability to set direction, manage dependencies and deliver sustainable outcomes across a large organisation.
• Strong Resilience understanding  across technology, third parties, people and premises, including the identification of vulnerabilities, critical dependencies and practical mitigation strategies.
• Excellent governance, analytical and stakeholder management skills, with the ability to use multi-source data, risk assessments, scorecards and executive reporting to support risk-based decisions and influence senior stakeholders.

Some other highly valued skills may include:

• Experience delivering large-scale remediation, stability improvement or continuous improvement programmes.
• Experience improving processes, automating controls and measuring benefits

You may be assessed on key skills relevant to success in the role, including risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills.

This role can be performed from Glasgow or Knutsford, with a hybrid working model requiring a minimum of 3 days per week in the office.