Retail Manager - Manchester Stores

Whether your expertise lies in driving fast-paced trading routines, leading customer-facing teams, managing overnight operations, or driving fresh standards, we are looking for strong, versatile managers to join our retail leadership team.

Reporting directly to the Store Manager, you’ll bring a hands-on approach to managing department operations. We match our managers to specific specialist areas; such as Trading, Customer Service, Fresh, Online or Market Street, based on your unique strengths, experience, and where you'll make the biggest impact.

What You’ll Do

• Lead & Inspire Teams: Manage shift rotas, attendance, and talent development. Deliver multi-skilled training to build confident, flexible team members across your department.

• Put Customers First: Lead your team to deliver outstanding shopping experiences, keeping standards high and acting on customer feedback.

• Drive Department Performance: Lead a supportive, performance-driven environment, guiding your team to meet operational, availability, and sales targets.

• Keep Operations Running Smoothly: Plan resources thoroughly, manage daily operational routines, ensure health and legal compliance, and collaborate across store departments.

More about our perks

We value your hard work and commitment, and in return, we provide:

• Generous holiday entitlement

• Discretionary bonus scheme

• 15% discount in our supermarkets and convenience stores from the day you join us

• Additional 10% discount card for a friend or family member

• Genuine career progression and development opportunities - read more about our Leadership School here

• Subsidised in-store cafe or shop floor ranges

• Free parking

• Competitive pension and life assurance

• Healthcare / Wellbeing benefits including Aviva Digital GP

• 'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more

• Optional payroll charity donations

• A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

More about you

Whether your background is in retail, hospitality, leisure, or travel, if you care about great service and bringing out the best in people, you'll fit right in with us.
 

You'll be the kind of person who:
 

• Leads and steps up with confidence: Has experience leading and supporting a team in a fast-paced environment, confidently running shifts and handling daily trading priorities. You’ll be confident to step up as Manager in Charge when required.

• Builds strong, supportive teams: Communicates naturally, shares knowledge, and deals with everyday challenges calmly to keep the team working well together.

• Listens and adapts: Active listener who acts on customer and colleague feedback to make things better every shift, staying open and flexible to new ways of working.

• Keeps a firm grip on the basics: Takes a practical approach to managing department routines, keeping a close eye on safety, stock availability, and operational standards.