Sales Technical Support Specialist

ABB is hiring a Sales Technical Support Specialist in Shanghai, China. Level rates it ; you can apply on Level.

Level's read on this job

Level rates this sales role Little AI ●○○○: aI is not part of the work.
The posting mentions technical support, electrical machine design and product support among its tools and skills.
Level classes it as a mid-level role.
ABB has 1,900+ other open roles on Level.
This posting went up in the last few days.

AI in this role

Sales technical support specialist providing technical and commercial support for engine and turbine generators.

technical-supportelectrical-machine-designproduct-supportcompetitive-analysis

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Sales Manager

At ABB, we help important industries outrun - leaner and cleaner.

Every person here makes that happen. By rethinking, rewiring, and improving, we combine the world’s best minds and technologies to elevate performance to a whole new level.

Your Role and Responsibilities

Support products mainly engine/turbine generators.
Configure the product mechanically and electrically using the available tools.
Providing technical and commercial support to LSUs, including sales argumentation (VBS).
Prepare comments & deviation acc.to customer specification for target projects.
In co-operation with GTS optimizing the design in line with customer specification, and to prepare comments and deviations (including argumentation for deviations taken).
Work as a contact window between sales and factory to secure smooth implementation of target projects.
Manage administrative procedures in sales processes. Continuously contribute to optimize the relevant products/processes.
Give training to LSUs, account managers and customers.
Make proposals by fully analyzing market needs and application feature.
Together with LSU analyze ABBs competitive situation, define “strategy to win” and quote generators accordingly.
In cooperation with LSU develop account plans, and to execute agreed marketing activities.
Study and provide product-level competitive analysis report of focused applications.
Provide feedback to Product Management and R&D.

Qualifications for the Role

Bachelor or master degree in electrical or mechanical engineering.
Experience in electrical machine design is preferred.
Ability to create structural drawings is a plus.
Fluent English, both written and spoken.
Excellent communication and interpersonal skills, including the ability to develop and manage effective working relationships at all levels.
Enthusiastic, innovative and able to change.
Ability to work globally within different cultures.

Benefits

ABB offers a full range of benefits to help you thrive at work and beyond.

More about us

The High power Division offers a comprehensive product portfolio of large AC motors and generators. The Division’s induction, synchronous and special design motors and synchronous generators power critical applications across industry, infrastructure and marine transportation. Combining the best available materials with superior technology, the large motors and generators are designed to operate efficiently and reliably, even for challenging processes or applications and to have low life cycle costs.

Call to Action

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

How we rate this

Sales Technical Support Specialist at ABB rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

Sales Technical Support Specialist is an open job at ABB.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Shanghai, Shanghai, China.
The job was posted on October 20, 2026.
Seniority: mid.
Applications are handled by ABB. Apply on ABB

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Technical SupportElectrical Machine DesignProduct SupportCompetitive Analysis

Also common in sales jobs at this level

AI agents AWS Generative AI Machine learning Azure Google Cloud

Pay

Typical sales job: $140k

This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs

Questions you could be asked

Tell me about a project where technical support was part of your work. What did you do?
Tell me about a project where electrical machine design was part of your work. What did you do?
Tell me about a project where product support was part of your work. What did you do?
Tell me about a project where competitive analysis was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Technical Support, Electrical Machine Design, Product Support, and Competitive Analysis. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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