Salesforce Developer and Admin, ISS

Amazon is hiring a Salesforce Developer and Admin, ISS in Hyderabad, India. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
The posting mentions Salesforce, AWS and Python among its tools and skills.
Level classes it as a mid-level role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Salesforce developer and admin to manage, optimize, and support global seller operations systems.

SalesforceAWSPythonJavaScriptGoJavaLinux

salesforce-administrationsystem-maintenancetechnical-supportapplication-developmenttroubleshooting

Amazon's International Seller Growth (ISG) team seeks a Salesforce Developer and Admin to manage and optimize our Salesforce and AWS systems that power global seller operations. This role combines technical expertise with customer support, ensuring smooth experiences for third-party sellers registering and operating on Amazon's worldwide marketplace. You'll be instrumental in building and maintaining the technical infrastructure that enables millions of sellers to expand their businesses globally through Amazon's platform.

Key job responsibilities
•As a Salesforce Developer & Admin you will be responsible for the day-to-day operations and maintenance of Salesforce and Amazon Web Services (AWS) systems. you will provide technical support to ensure a smooth customer experience.
•Respond to customer inquiries in a timely manner, resolving issues with Salesforce and AWS.
•Consistently document root cause analysis steps and findings, recommended solutions.
•Monitor customer service areas to identify potential system issues that could impact customer experience.
•Complete setup and configuration of Salesforce customer accounts and configurations.
•Maintain and improve existing Salesforce and AWS applications and processes.
•Implement changes to applications within Salesforce and AWS.
•Develop requirements and specifications to meet customer needs.
•Install, configure, and test new applications, software, and hardware in a timely manner.
•Develop and execute effective system maintenance plans.
•Consult with stakeholders on application performance, scalability, and usability.
•Ensure compliance with security protocols for Salesforce and AWS systems.
•Resolve system problems efficiently.

Basic qualifications

- Bachelor's degree in Computer Science, Engineering or a related field
- Experience with programming languages like Python, JavaScript, Go, .Net, Java or equivalent

Preferred qualifications

- Experience working cross-functionally across several teams both technical and non-technical
- Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience in Linux/RHEL

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Salesforce Developer and Admin, ISS at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Salesforce Developer and Admin, ISS is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, TS, Hyderabad.
The job was posted on September 16, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Salesforce AdministrationSystem MaintenanceTechnical SupportApplication DevelopmentTroubleshootingSalesforceAWSPython

Questions you could be asked

Tell me about a project where salesforce administration was part of your work. What did you do?
Tell me about a project where system maintenance was part of your work. What did you do?
Tell me about a project where technical support was part of your work. What did you do?
Tell me about a project where application development was part of your work. What did you do?
Tell me about a project where troubleshooting was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Salesforce Administration, System Maintenance, Technical Support, Application Development, and Troubleshooting. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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