Samsung Experience Stores (SES) Lead, Mobile Experience

Samsung Electronics is hiring a Samsung Experience Stores (SES) Lead, Mobile Experience in Singapore, Singapore. Level rates it ; you can apply on Samsung Electronics.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Tools and skills the posting cites include retail management, business development and p and l management.
Level classifies it as a lead role.
Level lists 592 other open roles at Samsung Electronics.

AI in this role

Build and manage a productive network of Samsung Experience Stores partners to drive sales productivity and brand experience.

retail-managementbusiness-developmentp-and-l-managementstrategy

Position Summary

As the SES Lead - Mobile Experience, you will build a cohesive, high performing Samsung Experience Stores (SES) retail network of partners with high sales productivity, operational excellence & profitability, while delivering best-in-class Samsung retail experience across all SES locations;

In this role, you will build brand and commercial resonance through elevated brand experience, ensure customer satisfaction, SES expansion strategy and productive organic sell-in and sell-out sell growth for SES.

Morever, you will ensure SKU productivity, healthy Weeks of Inventory (WOS), while maintaining the availability of full range of Samsung MX products.

This role will stay current with industry trends and monitors strengths and weaknesses of competition; explore new business opportunities with SES partners; and review partners’ relevancy for future growth.

Role and Responsibilities

Build and develop a sustainable, productive and profitable network of SES partners who can elevate and drive the overall Samsung brand experience in Singapore.
Responsible for business development and strategy work to strengthen Brand Experience and accessibility including partner selection (if any), quarterly JBPs, business model strategy, expansion/ exit strategies through close collaboration with chosen SES partners.
Ownership of Samsung Experience store business including sales and marketing plans, store operations, P&L, Critical Performance KPIs and all related reporting matters according to timelines
Develop and execute retail strategy with ambition to maximise competiveness to gain consideration and conversion for all MX devices, including Smartphones, Tablets and Wearables (but not limited to).
Work closely with Retail Development Team to develop retail partners’ FSM staff, so as to (a) deliver a differentiated and delightful brand experience (b) embrace a customer-first mindset (c) cross sell / upsell Samsung devices and solutions.
Collaborate closely with Retail Development Team to explore and review expansion of SES location opportunities, while working with chosen SES partner to review business plans and feasibility studies for justification of expansions with HQ
Innovate plans constantly and maintain openness to innovation and strengthen cross-functional collaboration
Work closely with Training Team to execute training plans to drive brand advocacy with field force, brand ambassadors and channel partner floor salesmen, and champion new industry standards to drive education and conversion leveraging HQ materials/ tools and with localisation effort to support conversion
Retail budget planning, allocation and management.
Retail analysis, data management, KPI management, retail audience and market intelligence
Cross functional team collaboration to achieve synergistic and best outcomes with cohesive team spirit
Partners with management and HR teams to create and executes organisation capability and coaching plans including succession planning to maximise overall team performance and create a motivating environment
Report and present to senior management of SESP; SEAO and/or Suwon HQ on SES performance progress and review on quarterly basis
Any other responsibilities as assigned by direct supervisor (Head of Sales SESP MX)

Skills and Qualifications

Degree in Business, Sales and Marketing
Min 10 to 15 years of sales and marketing experience or retail management in B2C space
Intellectual curiosity, strategic thinking, challenger mindset and detail-oriented
Good commercial sense and sharp business acumen
Highly independent and self-driven but strong collaborator
Excellent presentation and communication skills
Retail, sales or marketing experience in a consumer technology business would be an advantage

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

How we rate this

Samsung Experience Stores (SES) Lead, Mobile Experience at Samsung Electronics rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Samsung Experience Stores (SES) Lead, Mobile Experience is an open job at Samsung Electronics.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Mapletree Business City, Singapore, Singapore.
The job was posted on October 20, 2026.
Seniority: lead.
Applications are handled by Samsung Electronics. Apply on Samsung Electronics

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Retail ManagementBusiness DevelopmentP And L ManagementStrategy

Questions you could be asked

Tell me about a project where retail management was part of your work. What did you do?
Tell me about a project where business development was part of your work. What did you do?
Tell me about a project where p and l management was part of your work. What did you do?
Tell me about a project where strategy was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Retail Management, Business Development, P And L Management, and Strategy. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

Want an expert to read your CV for this job?

Free. Send your CV and the role you want next. You get your review by email within 24 hours.

Get a free CV review Get your CV rewritten Check your resume with the ATS resume checker