Self Employed Mentor

Self Employment Mentor

Location: Cardiff/ Newport Office

Salary: £33,000 plus excellent benefits

Schedule: Full-time, Monday to Friday

Ready to impact a better future?

As a Self Employment Mentor in our Restart Scheme team, you’ll support aspiring entrepreneurs and self-employed individuals to develop, launch and grow sustainable businesses. Through one-to-one mentoring, workshops and practical business guidance, you'll help people build confidence, create opportunities and achieve long-term economic independence.

Every day, you'll make a positive impact on communities by helping people overcome barriers, develop new skills and turn ideas into successful ventures. Your work has purpose, supporting individuals to create brighter futures while contributing to local economic growth across South Wales.

What you’ll do as a Self Employment Mentor

• Provide tailored one-to-one mentoring and guidance to participants pursuing self-employment opportunities.
• Support individuals to develop business ideas, assess viability and create realistic business plans.
• Deliver workshops and enterprise-focused programmes that build confidence, skills and knowledge.
• Provide practical advice on marketing, sales, budgeting, cashflow management and business growth.
• Signpost participants to relevant funding opportunities, specialist services and business support networks.
• Maintain accurate records and monitor participant progress to ensure positive outcomes and programme compliance.

Does this sound like you?

• Experience supporting individuals with business start-up activities, self-employment or entrepreneurship.
• Strong knowledge of key business functions including marketing, finance, sales and operations.
• Excellent communication and interpersonal skills with the ability to build trusted relationships.
• Ability to manage your own workload effectively and work independently across multiple priorities.
• A passion for helping people achieve their goals and a commitment to diversity and inclusion.

What we offer

• 25 days’ holiday plus bank holidays (and the option to buy up to five additional leave days each year)
• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Vetting and checks:

This role may be subject to an enhanced DBS check. Serco is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment.

Let’s impact a better future, together. Apply today.

A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact recruitmentuk@serco.com.

Let’s impact a better future, together. Apply today.

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