Seller Ops Specialist

Amazon is hiring a Seller Ops Specialist. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions SQL, supply chain and vendor management among its tools and skills.
Level classes it as a mid-level role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Manage logistics operations, resolve supply chain escalations, and handle process improvements and root cause analysis.

SQL

supply-chainvendor-managementtroubleshootinglogistics

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. To serve the goal, Amazon has created one of the most advanced fulfillment and logistic networks in the world.
Amazon Global Logistics in China is a team of highly experienced logistics professionals, product & program manager and carrier specialists actively participating in Amazon's international expansion goals. We are seeking some highly motivated individuals who are interested in providing best-in-class logistics service to customers.

Key job responsibilities
1. Handles assigned daily tasks, manage and handle T2 escalation and exceptions in daily work. Uses knowledge and skill to meet assigned goals in timely manner.
2. Handle problems with minimal visible risks or roadblocks, troubleshooting problem with no existing procedure or SOP; evaluating compliance risks and escalates roadblocks.
3. Collaborate with service providers and origin or destination logistics teams to solve issues.
4. Act as the team process expert co-work with other stakeholders on process improvement/Product launch/UAT Test Managing business reporting as required, perform root cause analysis and own specific action to fix problems.
5. Take additional duties assigned by leadership as business related services and products continue to expand.
6. Complete other add-hoc tasks assigned by leaders.

Basic qualifications

- Bachelor's degree or equivalent
- Experience in Trade Compliance and/or Supply Chain industry, i.e. as customs agent/officer, compliance specialist, or customs operations

Preferred qualifications

- 1. Working experience with vendor (3PL) management.
- 2. Experience with Freight Forwarding and Cross-Border (Export) business is a plus.
- 3. Familiar with SQL and able to query required data through SQL command.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Seller Ops Specialist at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Seller Ops Specialist is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in CN, 51, Chengdu.
The job was posted on April 22, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Supply ChainVendor ManagementTroubleshootingLogisticsSQL

Questions you could be asked

Tell me about a project where supply chain was part of your work. What did you do?
Tell me about a project where vendor management was part of your work. What did you do?
Tell me about a project where troubleshooting was part of your work. What did you do?
Tell me about a project where logistics was part of your work. What did you do?
Walk me through how you've used SQL in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Supply Chain, Vendor Management, Troubleshooting, Logistics, and SQL. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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