Seller Ops Specialist, Seller Operations

Amazon is hiring a Seller Ops Specialist, Seller Operations. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
The posting mentions Excel, Word and Microsoft Office among its tools and skills.
Level classes it as a mid-level role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Handle daily logistics operations, exceptions, and process standardization to support seller experiences.

ExcelWordMicrosoft Office

logisticssupply-chainoperationsproblem-solvingprocess-standardization

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. To serve the goal, Amazon has created one of the most advanced fulfillment and logistic networks in the world.
Amazon Global Logistics in China is a team of highly experienced logistics professionals, product & program manager and carrier specialists actively participating in Amazon's international expansion goals. We are seeking some highly motivated individuals who are interested in providing best-in-class logistics service to customers.

Key job responsibilities
1. Handling assigned daily tasks according to process map and SOP, manage and handle exceptions in daily work. Use knowledge and skills to meet assigned goals and SLA.
2. Collaborating with origin and destination teams to solve issues/requests to secure selling partners' experience.
3. Handling problems with minimal visible risks or roadblocks, troubleshooting problem with no existing procedure or SOP with LSPs; evaluating compliance risks and escalates roadblocks.
4. Working on standardization and Kaizen among internal function partners to improve operation efficiency and service quality.
5. Act as the team process expert to co-work with stakeholders on process improvement and UAT Test for new features.
6. Taking additional duties assigned by leadership as business related services and operation scope continue to expand.
7. Support new initiatives and new program to drive operational excellence in terms of speed and cost, service quality.

Basic qualifications

- 1. Bachelor Degree or Equivalent Experience 2. 5+ years working experiences of industry (Logistics/freight forwarding/Supply Chain industry/Broker/Customs agent）
- 3. Proficient written and oral communication skills in both English and Chinese
- 4. Proficient in Microsoft Office (Excel and Word) and Solid data analysis skills
- 5. Strong sense of responsibility and ownership to meet deadlines, maintain a strong attention to details, and work as a team member
- 6. Capability of operation standardization and process improvement
- 7. Good communication skill and co-work with cross teams experience
- 8. Demonstrate excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures
- 9. Manage multiple tasks and have sense of urgency to prioritize tasks
- 10. Strong mindset of Customer Obsession

Preferred qualifications

- 1. Ability to work in a fast-paced environment and handle multiple priorities
- 2. Strong attention to detail and accuracy
- 3. Experience managing customer relationships
- 4. Project management experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Seller Ops Specialist, Seller Operations at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Seller Ops Specialist, Seller Operations is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in CN, 51, Chengdu.
The job was posted on September 1, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

LogisticsSupply ChainOperationsProblem SolvingProcess StandardizationExcelWordMicrosoft Office

Questions you could be asked

Tell me about a project where logistics was part of your work. What did you do?
Tell me about a project where supply chain was part of your work. What did you do?
Tell me about a project where operations was part of your work. What did you do?
Tell me about a project where problem solving was part of your work. What did you do?
Tell me about a project where process standardization was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Logistics, Supply Chain, Operations, Problem Solving, and Process Standardization. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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