Senior Analyst

We are looking for a Senior Analyst with solid SAS expertise and a proven ability to transform complex data into clear, actionable insight. In this role, you’ll provide analysis across customer behaviour, market trends and product performance, while developing data solutions that support strategic priorities. You’ll work closely with stakeholders, presenting insight that informs decisions and shapes the direction of our products and propositions.

You’ll enjoy a role with real variety and autonomy, where no two days look alike. From deep‑dive analytical work to owning end‑to‑end projects, you’ll broaden your skills, explore new techniques and make a visible impact across the organisation. This is an environment that encourages curiosity, independence and continuous learning.

You’ll join the Retail Products team, supporting the banking and savings needs of more than 16 million members and commercial customers. Your insight will help shape propositions across current accounts and savings, ensuring we meet customer needs, reward loyalty and support the long‑term sustainability of the business. If you’re motivated by meaningful analysis and the opportunity to influence real‑world outcomes, this role offers a place where your contribution truly counts.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, Northampton, Bournemouth or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. 

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

As a Senior Analyst you will be responsible for supporting key initiatives and will help drive the insights that will enable us to meet and exceed our business goals.

Furthermore, you will be working with our internal customers to understand their analytical requirements and using SAS to develop solutions, which drive the strategy of the business. This includes developing an understanding of the portfolio dynamics and the customer base. The data you gather and the insights you generate along the way will prove invaluable not only to our immediate stakeholders, but to colleagues right across the business.
 

About you

As a minimum you’ll need to have:

• Hands on coding experience using SAS Viya, Base SAS or Enterprise Guide and be proficient in the use of Macros and SQL.

• Experience in leading analytical projects, producing MI and insight for stakeholders in a logical and understandable way, translating technical outputs into business recommendations 

• The ability to build relationships across all levels, managing stakeholder expectations and coordinating cross-functional projects such as reporting redevelopments and incident resolution

• The ability to prioritise and manage your own workload and communicate clear status updates to stakeholders

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata

• Private medical insurance

• A highly competitive pension to help you build a strong foundation for retirement

• Access to an annual performance-related bonus

• Training and development to help you progress your career

• A great selection of additional benefits through our salary sacrifice scheme

• Life assurance to provide peace of mind for you and your loved ones in the event of your death

• Wellhub – access to a range of free and paid options for health and wellness

• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. 

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy.

If you want to find out more about using AI in our recruitment process, please read more here.

Disability Confident

We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level.  

That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support.  

Apply safely with Nationwide

Recruitment scams can look convincing, so take a moment to check the role is listed on our official careers site and read our guidance on Don’t be conned by a job scam.